Inside Sales Supervisor - Earn 80k-100k + Flexible Schedule

Andersen Corp.; Northborough (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match up to 6% of your 1

Paid Time Off

Paid Holidays

Paid Volunteer Time

Job summary

Renewal by Andersen, the full-service window-replacement division of Andersen Corporation, is seeking an Inside Sales Supervisor in Massachusetts. The role involves hands-on scheduling support, coaching a team to meet metrics, and driving customer-focused solutions in a in-person, fast-paced environment.

You will lead a team of supervisors, recognize selling opportunities, and reinforce the value of our service while delivering outstanding customer service with effective communication.

Qualifications

• Previous Inside Sales or Call Center Supervisor experience.
• A drive to meet metrics and lead a team.
• A proven track record of closing sales.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment while multitasking.

Responsibilities

• Hands-on and in-the-moment assistance with appointment scheduling.
• Coaching, encouraging and guiding teammates to meet activity goals and metrics.
• Encourage teammates to recognize selling opportunities and buying clues by delivering our methodology.
• Perform moderate-level supervisory work coordinating the operations of an Inside Sales team.
• Working on a team of dedicated supervisors.
• Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.

Skills

Team leadership

Sales closing

Communication skills

Customer service

Multitasking

Empathetic listening

Job description

Renewal by Andersen, the full-service window-replacement division of Andersen Corporation, is seeking an Inside Sales Supervisor in Massachusetts. The role involves hands-on scheduling support, coaching a team to meet metrics, and driving customer-focused solutions in a in-person, fast-paced environment.

You will lead a team of supervisors, recognize selling opportunities, and reinforce the value of our service while delivering outstanding customer service with effective communication.