Inside Sales Supervisor

Small Business Growth Alliance; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Small Business Growth Alliance in Irvine, CA is seeking a Results-Driven Inside Sales Supervisor to lead a team of Sales Advisors across the country. You will coach, motivate and monitor performance to meet KPI targets while delivering top-notch service to small- to medium-sized businesses.

The role emphasizes strategic coaching, production analysis and continuous improvement. If you excel at developing people, driving sales metrics and partnering with leadership, join our customer-first,

Qualifications

• 1+ years of Inside or Outside Sales Experience.
• 1+ years of leadership experience.
• Proactive problem solver with a drive to meet or exceed performance metrics.
• Strong written and verbal communication abilities.
• Highly organized with strong attention to detail.

Responsibilities

• Manage a team of Sales Advisors responsible for supporting small to medium sized businesses across the country.
• Drive and motivate the team toward daily, weekly and monthly KPI targets.
• Develop and implement strategic plans to ensure production metrics are consistently met.
• Coach, develop and support new and existing team members to hit individual production metrics.
• Provide ongoing coaching on sales techniques, quality, and product knowledge.
• Track growth and sales of each team member and provide feedback to improve performance.
• Motivate the team with initiatives like spiffs, challenges and trainings.
• Analyze production trends and metrics and create plans to grow the team’s output.
• Communicate findings to senior leadership and collaborate with Executive Leadership/Managers/Administrators.
• Foster a culture of reward and recognition through regular meetings and huddles.

Skills

Sales experience

Leadership

Communication

Organization

Job description

We are looking for a Results-Driven, Motivated and Strong Leader to join our Inside Sales team to support our growth. Is that you? If so, we want to meet you TODAY! If you have experience in call centers or sales and have experience leading a team, this is the opportunity for you!

We are an established business technology company celebrating more than 25 years helping small businesses grow. If you're ready to make a meaningful impact and thrive in a rewarding, customer-first environment, we want to hear from you! This is your chance to make significant impact on small- to medium-sized businesses across the country by representing a trusted, industry-leading brand.

We are looking for a highly driven leader who knows how to motivate and support a team to help generate leads for our salesforce.

• Manage a team of Sales Advisors who are responsible for supporting the business by providing top of the line products and services to small to medium sized businesses across the country
• Drive and motivate your team toward daily, weekly and monthly success to meet or exceed KPI’s
• Develop and implement strategic plans and processes as needed to ensure the team’s production metrics at met consistently
• Manage, develop and support new and existing team members to ensure their individual production metrics are met
• Provide continuous coaching and development on sales techniques, quality, and product knowledge
• Track the growth and sales of each team member, asses for success and provide feedback
• Be proactive and creative in how you motivate your team including strategies like spiffs, production challenges, additional trainings, etc.
• Ability to analyze and understand production trends and metrics and create and execute plans to improve and grow the team’s production
• Conduct continuous quality assurance practices to ensure accurate information is being presented and efficient processes are being followedAbility to analyze and understand production trends and metrics while also being able to convey and articulate your findings to senior leadership
• Collaborate and work with different team members including, Executive Leadership, Managers, and Administrators
• Deliver our culture of reward and recognition through Zoom meetings and huddles

Inside Sales Supervisor Preferred Experience:

• 1+ years of Inside or Outside Sales Experience
• 1+ years of experience in a leadership capacity
• Proactive problem solver, dedicated to meeting or exceeding performance metrics
• Strong communication abilities, both written and verbal
• Highly organized with strong attention to detail

Join our hardworking and fun team and celebrate wins together as the Inside Sales Supervisor!