Inside Sales Pro - Trusted Advisor for Pros

Richards Building Supply; Peoria (IL); On-site; USD 71,635,000 - 83,097,000; Full time

Benefits offered by this job

Bonuses

Comprehensive benefits

Paid time off

Stable Mon-Fri schedule

Job summary

Richards Building Supply in Peoria, IL is seeking an Inside Sales Representative to be the backbone of our contractor and professional customer relationships. You will provide expert guidance, process orders, and help customers choose the right products.

This full-time role offers a stable Mon-Fri schedule, competitive pay with bonuses, comprehensive benefits, and opportunities for career growth within a family-owned company that values teamwork and service.

Qualifications

• 2–3 years of customer-facing experience in sales/retail/distribution.
• Strong computer skills, including Microsoft Office; CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus, training available.
• Spanish-speaking skills are an advantage but not required.
• Willingness to travel overnight up to 10%.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer-facing

Multitasking

Fast-paced environment

Spanish language (advantage)

Tools

Microsoft Office

CRM experience

Job description

Richards Building Supply in Peoria, IL is seeking an Inside Sales Representative to be the backbone of our contractor and professional customer relationships. You will provide expert guidance, process orders, and help customers choose the right products.

This full-time role offers a stable Mon-Fri schedule, competitive pay with bonuses, comprehensive benefits, and opportunities for career growth within a family-owned company that values teamwork and service.