Inside Sales Specialist – Steel & Construction Materials

Commercial Metals LTD

Helotes (TX)

On-site

USD 40,000 - 70,000

Full time

4 days ago

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Benefits offered by this job

Day 1 Benefits Coverage

Day 1 PTO and vacation

401(k) company match

Lifestyle benefit $500 annual

Competitive compensation and bonuses

Life and disability insurance

Employee stock purchase plan

Training and advancement opportunities

Job summary

Commercial Metals LTD seeks an inside sales professional to process customer transactions, educate customers on product features, and coordinate delivery timelines. The role supports sales efforts and collaborates with operations to ensure satisfaction.

You should have 1–5 years of inside sales experience, SAP familiarity, and strong communication skills. The company offers comprehensive benefits from day one, competitive compensation, and opportunities for advancement in a Fortune 500

Qualifications

1–5 years experience in an inside sales office environment.
Effective listening and communication skills (verbal and written).
Negotiation and phone skills, Technical expertise and knowledge of company products.
Problem solving and analytical skills.
High regard for attention to detail.
Demonstrated ability to handle difficult customers with diplomacy and tact.
Must have excellent time management skills.
Team player that can also work independently.

Responsibilities

Process all customer transactions accurately and timely including sales orders, inquiries, quotes or returns.
Obtain accurate information relating to shipment dates and expected dates of delivery.
Educate customers about product features.
Contact customers following sales to ensure ongoing satisfaction and resolve complaints.
Respond to requests for product and company related information.
Communicate unexpected increases or decreases in demands for product to the operations team.
Maintain proficiency in using personal computer, including company software, SAP and Microsoft Office.
Follow company policies and procedures.
Present a professional image at all times to customers and constituents, both in person and over the phone.
Support outside sales efforts as necessary.
Perform other duties as assigned.