Inside Sales Representative for Steel Service Center

BENJAMIN STEEL CO; Mansfield (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

BENJAMIN STEEL CO. in Mansfield, Ohio seeks an Inside Sales Representative who sells the full product line by telephone, quotes price and delivery, and supports customers through the order cycle.

You will develop partnerships, answer inquiries via email, fax, website, or phone, and coordinate with account managers to resolve issues and maximize opportunities. A college degree in business or equivalent experience, strong math and communication skills, and a proven record selling industrial

Qualifications

• College degree in Business or 8 years experience in inside sales of industrial products.
• Excellent math, communication, and organizational skills.
• Ability to balance many requirements with quick resolution and adaptability to change.
• Proven success selling industrial products and accountability for outcomes.
• Ability to build collaboration across multiple solutions providers.

Responsibilities

• Develops partnering relationships with customers and responds to inquiries via multiple media.
• Quotes price and delivery based on established pricing structures to maximize profit.
• Understands pricing for processing and value-added services.
• Maintains knowledge of stock materials and applications; sources information when needed.
• Prepares orders per established standards and coordinates with teams to resolve issues.
• Ensures prompt and accurate deliveries and monitors credit/terms per company policy.
• Completes the order process and follows up on outstanding items.
• Outreach to develop customer base and maximize opportunities.
• Performs other duties as assigned; good attendance is essential.

Skills

Pricing knowledge

Customer service

Communication

Collaboration

Problem solving

Education

College degree in Business

Job description

JOB TITLE: Inside Sales Representative

SUPERVISED BY: Inside Sales Manager/Director of Branch Operations

POSITION SUMMARY:

Sells full product line to all types of customers via telephone. Responsible for quoting price and delivery of all stock items and buyouts.

DUTIES AND RESPONSIBILITIES:

• Develops partnering relationships with customers
• Answers incoming inquiries from customers through a variety of media (e-mail, fax, website, phone, etc)
• Quotes price and delivery to customers based on established pricing structures in order to maximize profit, while allowing for variance when appropriate.
• Understands how to compute pricing for all types of processing and value added services available.
• Has working knowledge of all types and grades of stock material, their basic applications and finds resources if additional information or service is necessary.
• Prepares orders according to established standards and procedures
• Maintains awareness of customer's credit standing and follows all company procedures regarding extending of credit and terms and conditions
• Completes the order process to insure prompt and accurate deliveries
• Coordinates with Account Managers, Inside Sales Manager and the Director of Branch Operations to resolve any customer issues and maximize opportunities
• Makes out-calls when able to develop customer base
• Completes other duties as related or assigned
• Good attendance is an essential function of this job

EDUCATION AND EXPERIENCE:

College Degree in Business or 8 years experience with inside sales of industrial products.

KNOWLEDGE, SKILLS AND ABILITIES:

Excellent, math, communication, and organizational skills

Uncompromising commitment to customer service, with the ability to build collaboration between many solutions providers as we strive to be the customer's First Choice.

Ability to balance many requirements at once needing quick resolution, which may require a high tolerance to change

Proven success selling industrial products

Proven experience and success accepting accountability for success and failure.