Inside Sales Specialist — Showroom & Contractor Solutions

Foundation Building Materials, LLC; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

Life and AD&D insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance

401(k) with company match

Career path

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships, guide product selections, and generate accurate quotes for both walk-in and remote inquiries in our San Antonio showroom.

You will manage orders, pricing, data entry, coordinate shipments, maintain showroom stock, and collaborate with outside reps and internal teams while upholding safety and service standards.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.

Skills

Inside sales

Customer service

Verbal communication

Time management

Education

High school diploma or equivalent

Tools

Billing software

Inventory management system

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships, guide product selections, and generate accurate quotes for both walk-in and remote inquiries in our San Antonio showroom.

You will manage orders, pricing, data entry, coordinate shipments, maintain showroom stock, and collaborate with outside reps and internal teams while upholding safety and service standards.