Representative - Inside Sales

Wesco; Maryland Heights (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission

Job summary

Wesco is seeking a motivated Inside Sales Representative to engage with existing customers, drive orders, and expand the account base. You will work with outside sales to meet goals, manage quotations, and ensure timely delivery while delivering exceptional service.

The role emphasizes proactive selling, strong communication, attention to detail, and the ability to work independently in a collaborative team environment, with travel up to 25%.

Qualifications

• 2-4 years in sales and sales administration; productive contributor.
• Familiar with Microsoft Office and basic computer skills.
• Strong verbal and written communication; detail-oriented.
• Able to multi-task and work in a team environment.
• Able to prospect and market concepts to existing and new accounts.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items and checks customer's buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on quotations to secure orders or determine reason for loss of order.
• Reviews open customer order reports and acts on open items at risk of delivery dates.
• Maintains distribution system backorder report, expediting notices, and customer notifications.

Skills

Sales experience

Communication

Teamwork

Attention to detail

Prospecting

Problem solving

Independent worker

Travel ability

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer's buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelors' degree preferred.
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Working in team environment.
• Communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Take action and solve a range of problems that may be difficult but are not typically complex.
• Identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0% - 25%.

Benefits

• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

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