Inside Sales Specialist — Rental Solutions & Growth

United Rentals; Wilkes-Barre (Luzerne County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Early Wage Access through Payactiv (US

Paid Sick Leave

Job summary

United Rentals is seeking an Inside Sales Rep who will serve as a key customer contact and consultant at our branch. You will be responsible for recommending solutions, quoting, selling and fulfilling orders for equipment and services based on customer needs.

This role emphasizes building relationships, providing outstanding customer service, and driving sales to support branch growth in a dynamic environment.

Qualifications

• Exceptional relationship-building and customer service skills.
• Strong ability to multitask in a fast-paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk-in and call-in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed

Skills

Relationship-building

Customer service

Multitasking

Teamwork

Communication

Attention to detail

Education

Bachelor's degree or equivalent experience

Job description

United Rentals is seeking an Inside Sales Rep who will serve as a key customer contact and consultant at our branch. You will be responsible for recommending solutions, quoting, selling and fulfilling orders for equipment and services based on customer needs.

This role emphasizes building relationships, providing outstanding customer service, and driving sales to support branch growth in a dynamic environment.