Inside Sales Specialist: Quoting & CRM Pro

Destaco; Salisbury (MD); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Medical, Dental & Vision Insurance

Paid time off & holidays

Employee discounts

Tuition assistance

Job summary

Dover Corporation’s Microwave Products Group in Salisbury, MD is seeking an Inside Sales Specialist to support business development and customer inquiries. The role focuses on quotations, order updates, and cross-functional collaboration with Operations and Engineering.

Applicants should have 2–4 years of customer service experience, strong communication, and proficiency in CRM/ERP and MS Office. Onsite position with competitive pay and benefits.

Qualifications

• Minimum 2–4 years of direct customer service experience.
• Experience creating quotations and managing accounts.
• Strong written and verbal communication abilities.

Responsibilities

• Prepare quotations for customers and follow up on leads.
• Maintain accounts and opportunities in CRM system.
• Manage customer portals for quotes and orders.
• Coordinate with Engineering for technical input on quotes.
• Create part numbers in ERP and update production status with Operations.

Skills

Customer service

Quoting experience

Communication skills

Attention to detail

Problem solving

Education

High School Diploma or GED

Tools

CRM software

ERP systems

Microsoft Office

Job description

Dover Corporation’s Microwave Products Group in Salisbury, MD is seeking an Inside Sales Specialist to support business development and customer inquiries. The role focuses on quotations, order updates, and cross-functional collaboration with Operations and Engineering.

Applicants should have 2–4 years of customer service experience, strong communication, and proficiency in CRM/ERP and MS Office. Onsite position with competitive pay and benefits.