Inside Sales Specialist: Quotes, Orders & Customer Growth

ThyssenKrupp Materials NA, Inc.; Northwood (OH); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

Thyssenkrupp Materials NA, Inc. in Northwood, Ohio, seeks a results-driven sales professional to provide price and delivery details, answer inquiries, and convert quotes into orders. You will handle requests, assist customers, and coordinate with purchasing to ensure timely fulfillment.

Responsibilities include processing orders, returns, and credits, maintaining product knowledge, and supporting quality initiatives while traveling as required to meet goals and stay competitive.

Qualifications

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
• 1 to 2 years sales experience.
• Interpersonal skills necessary to sell, negotiate and close business with customers.
• Attention to detail in order to evaluate customers’ accounts and orders.
• Knowledge of products being sold by the business unit.

Responsibilities

• Respond to sales calls, faxes, and e-mails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders.
• Enter return orders, credits, and debits when required.
• Enter scrap return order as requested by distribution channels.
• Review product inventory and report concerns to purchasing/management.
• Satisfy customer service issues.
• Continuously increase knowledge of company products, services, and procedures.
• Travel as needed to meet company goals.
• Monitor competitor products and prices.
• Assist in quality related duties where required.

Skills

Sales experience

Negotiation

Customer service

Attention to detail

Interpersonal skills

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Thyssenkrupp Materials NA, Inc. in Northwood, Ohio, seeks a results-driven sales professional to provide price and delivery details, answer inquiries, and convert quotes into orders. You will handle requests, assist customers, and coordinate with purchasing to ensure timely fulfillment.

Responsibilities include processing orders, returns, and credits, maintaining product knowledge, and supporting quality initiatives while traveling as required to meet goals and stay competitive.