Inside Sales: Metals & Materials Specialist

ThyssenKrupp Materials NA; Northwood (OH); On-site; USD 43,650 - 53,350; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and Disability

401(k) or RRSP with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

thyssenkrupp Materials NA's Copper and Brass Division Sales is seeking a customer-focused account specialist in the United States to provide price and delivery quotes, process orders, and support customers with technical questions while building loyal relationships.

The role requires a Bachelor's degree or related experience, 1–2 years sales experience, strong communication, attention to detail, and basic computer skills. Travel as needed to meet company goals; competitive benefits package.

Qualifications

• Bachelor's Degree in a related field or comparable experience.
• 1 to 2 years sales experience.
• Interpersonal skills necessary to sell, negotiate and close business with customers.
• Attention to detail to evaluate customers' accounts and orders.
• Basic computer skills to assemble and process orders and information.

Responsibilities

• Respond to sales calls, faxes, and e-mails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders.
• Enter return orders, credits, and debits when required.
• Enter scrap return order as requested by distribution channels.
• Review product inventory and report concerns to purchasing/management.
• Satisfy customer service issues.
• Continuously increase knowledge of company products, services, and procedures.
• Work in a team environment, communicating with all personnel.
• Travel as needed to meet company goals.
• Monitor competitor products and prices.
• Assist in quality related duties where required.

Skills

Customer service

Negotiation

Communication

Teamwork

Attention to detail

Education

Bachelor's Degree in a related field

Job description

thyssenkrupp Materials NA's Copper and Brass Division Sales is seeking a customer-focused account specialist in the United States to provide price and delivery quotes, process orders, and support customers with technical questions while building loyal relationships.

The role requires a Bachelor's degree or related experience, 1–2 years sales experience, strong communication, attention to detail, and basic computer skills. Travel as needed to meet company goals; competitive benefits package.