Inside Sales Specialist: Quotes, Orders & Account Growth

GST, Inc; Cerritos (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Employee Programs

Job summary

Golden Star Technology, Inc. (GST) in Cerritos, CA is seeking an Inside Sales Representative to support Account Managers and customers. You will prepare quotes, process orders, manage inquiries, and help drive revenue through upselling and efficient quote-to-order cycles.

The role requires strong communication, organization, and cross-functional collaboration in a fast-paced B2B environment. The position emphasizes building durable customer relationships, accurate data handling in ERP/CRM, and

Qualifications

• 3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experience.
• Experience preparing customer quotes, RFQs, proposals, and processing purchase orders.
• Strong customer relationships, negotiation, and account support skills.
• Proficiency with Microsoft Excel and ERP/CRM systems.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Self-motivated problem solver with a customer-focused mindset.
• Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferred.
• Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plus.
• Military, government, or federal contracting experience is a plus.

Responsibilities

• Prepare customer quotes, proposals, pricing requests, and RFQs
• Process purchase orders and support timely order fulfillment
• Follow up on quotes, open orders, and customer inquiries
• Coordinate with customers, vendors, distributors, and internal teams to meet requirements
• Track order status, delivery schedules, backlog reports, and open orders
• Support Account Managers and Field Sales Representatives with sales activities
• Maintain strong customer relationships through proactive communication and follow-up
• Identify opportunities for upselling, cross-selling, and account growth
• Assist with product sourcing, procurement activities, and vendor communications
• Maintain accurate data within ERP, CRM, and sales management systems
• Resolve customer issues while ensuring a high level of customer satisfaction

Skills

Inside Sales

Customer Relationships

Proposal & RFQ

ERP/CRM Systems

Excel Proficiency

Communication Skills

Multi-tasking

Tech Sales Experience

B2B IT Solutions

Job description

Golden Star Technology, Inc. (GST) in Cerritos, CA is seeking an Inside Sales Representative to support Account Managers and customers. You will prepare quotes, process orders, manage inquiries, and help drive revenue through upselling and efficient quote-to-order cycles.

The role requires strong communication, organization, and cross-functional collaboration in a fast-paced B2B environment. The position emphasizes building durable customer relationships, accurate data handling in ERP/CRM, and