Inside Sales Account Representative

GST, Inc; California (MO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental & vision insurance

401(k) plan

Paid vacation

Employee programs

Job summary

Golden Star Technology, Inc. in Cerritos, CA is seeking an Inside Sales Representative to support the quote-to-order process and drive customer success.

You will work closely with Account Managers, customers, vendors, and internal teams to ensure timely order fulfillment and strong relationships. The ideal candidate brings 3–5 years of inside sales or related experience, fluent communication skills, and proficiency with ERP/CRM and Excel.

Qualifications

• 3–5 years in inside sales or related roles.
• Experience quoting, RFQs, proposals, and processing purchase orders.
• Strong written and verbal communication skills.
• Proficiency with ERP/CRM and Excel.
• B2B IT solutions or distribution experience is a plus.

Responsibilities

• Prepare customer quotes, proposals, pricing requests, and RFQs.
• Process purchase orders and support timely order fulfillment.
• Follow up on quotes, open orders, and customer inquiries.
• Coordinate with customers, vendors, distributors, and internal teams to meet requirements.
• Track order status, delivery schedules, backlog reports, and open orders.
• Support Account Managers and Field Sales Representatives with sales activities.
• Maintain strong customer relationships through proactive communication and follow-up.
• Identify opportunities for upselling, cross-selling, and account growth.
• Assist with product sourcing, procurement activities, and vendor communications.
• Maintain accurate data within ERP, CRM, and sales management systems.
• Resolve customer issues while ensuring a high level of customer satisfaction.

Skills

Inside Sales experience

Customer relationships

Multitasking & detail orientation

Communication skills

Tools

ERP/CRM systems

Microsoft Excel

Job description

Golden Star Technology, Inc. (GST) - Cerritos, CA

Inside Sales Representative

Golden Star Technology (GST) is seeking a motivated, detail-oriented Inside Sales Representative to join our team in Cerritos, CA. This role is ideal for a customer-focused sales professional with experience in inside sales, sales support, account management, quoting, order processing, and customer relationship management.

Position Summary

As an Inside Sales Representative, you will play a key role in supporting customers and driving sales operations. Working closely with Account Managers, customers, vendors, and internal teams, you will help facilitate the quote-to-order process, ensure timely order fulfillment, and deliver a seamless customer experience. Success in this role requires strong communication skills, attention to detail, and the ability to manage multiple priorities with accuracy and professionalism.

Key Responsibilities

• Prepare customer quotes, proposals, pricing requests, and RFQs
• Process purchase orders and support timely order fulfillment
• Follow up on quotes, open orders, and customer inquiries
• Coordinate with customers, vendors, distributors, and internal teams to meet requirements
• Track order status, delivery schedules, backlog reports, and open orders
• Support Account Managers and Field Sales Representatives with sales activities
• Maintain strong customer relationships through proactive communication and follow-up
• Identify opportunities for upselling, cross-selling, and account growth
• Assist with product sourcing, procurement activities, and vendor communications
• Maintain accurate data within ERP, CRM, and sales management systems
• Resolve customer issues while ensuring a high level of customer satisfaction

Qualifications & Skills

• 3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experience
• Experience preparing customer quotes, RFQs, proposals, and processing purchase orders
• Strong customer relationship, negotiation, and account support skills
• Proficiency with Microsoft Excel and ERP/CRM systems
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Self-motivated problem solver with a customer-focused mindset
• Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferred
• Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plus
• Military, government, or federal contracting experience is a plus

Compensation & Benefits

GST offers a comprehensive package designed to support your well‑being and long‑term success:

• Competitive salary
• Medical, dental & vision insurance
• 401(k) plan
• Paid vacation
• Additional company perks and employee programs

About Golden Star Technology (GST)

Founded in 1985 and headquartered in Cerritos, CA, Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. Through strategic partnerships with industry-leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support.

Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our culture is rooted in teamwork, integrity, accountability, and professional growth.

Learn more at: www.gstinc.com