Senior Inside Sales Representative

GST, Inc; Cerritos (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental & vision insurance

401(k) plan

Paid vacation

Employee programs

Job summary

Golden Star Technology, Inc. seeks a Senior Inside Sales Representative to drive quotes and order fulfillment. You will manage customer accounts, validate pricing, and coordinate with internal and external partners to ensure accurate, on‑time delivery.

Ideal candidates bring 5–7 years in inside sales for tech or IT solutions, strong negotiation skills, and proficiency with ERP systems and Excel. Located in Cerritos, CA, this on‑site role offers growth and comprehensive benefits.

Qualifications

• 5-7 years of inside sales experience in technology or IT solutions.
• Experience selling complex B2B tech products and services.
• Strong negotiation and upselling skills.
• Proficient in preparing, presenting, and refining quotes.

Responsibilities

• Prepare customer quotes with pricing, delivery timelines, and terms.
• Process customer purchase orders accurately and quickly.
• Manage order status via backlog reports and portals.
• Follow up on quotes, orders, and inquiries to ensure timely resolution.
• Coordinate with internal teams and suppliers to ensure on‑time delivery.
• Serve as liaison between customers and sales teams.
• Support RFQs and provide high-quality account management.

Skills

Inside sales experience

Tech sales

ERP systems

Microsoft Excel

Quotes & proposals

Customer relationships

Communication skills

Attention to detail

Prioritization

Problem-solving

Education

Bachelor's degree in business/IT or related field

Tools

ERP systems

Microsoft Excel

Job description

Golden Star Technology, Inc. (GST) - Cerritos, CA

Senior Inside Sales Representative

Golden Star Technology (GST) is seeking an experienced, relationship‑driven Senior Inside Sales Representative to join our high‑performing team. If you excel in fast‑paced environments, deliver exceptional customer service, and enjoy owning the sales support process from quote to fulfillment, we'd love to speak with you. This is an opportunity to join an industry‑leading technology solutions provider where your expertise, initiative, and customer‑centric mindset will make an immediate impact.

Position Summary

As a Senior Inside Sales Representative, you will play a key role in supporting customer accounts, managing order workflows, and ensuring seamless, accurate delivery of technology solutions. Your responsibilities will include:

• Preparing customer quotes, including pricing validation, delivery timelines, and terms.
• Processing customer purchase orders with accuracy and speed.
• Managing order status through backlog reports, open orders, customer portals, and internal systems.
• Monitoring and following up on quotes, orders, and customer inquiries to ensure timely resolution.
• Coordinating cross‑functionally with internal teams and external partners to ensure smooth order fulfillment and on‑time delivery.
• Acting as a primary liaison between customers, sales teams, and suppliers.
• Supporting business development efforts and assisting with Requests for Quotes (RFQs).
• Providing consistent, high‑quality account management to both new and existing clients.

If you thrive on organization, communication, and proactive customer engagement, this is a role you can truly shine in.

Responsibilities & Qualifications

• 5-7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or other customer‑facing technical environments.
• Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products is highly preferred.
• Proven negotiation and upselling skills, with the ability to build strong, long‑term customer relationships
• Confidence in preparing, presenting, and refining customer quotes.
• Experience using ERP systems and strong proficiency in Microsoft Excel (spreadsheets, formulas, data tracking).
• Excellent written communication skills, particularly via email.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to manage multiple priorities and perform effectively in a deadline‑driven environment.
• Resourceful problem‑solving skills with sound critical thinking.
• A proactive, collaborative self‑starter mindset with a commitment to exceptional customer service.

Is This You?

You thrive in a fast-moving, customer‑centric environment. You stay calm under pressure, juggle multiple priorities with confidence, and bring clarity and structure to complex tasks. You enjoy working closely with both customers and colleagues, and you take pride in delivering accurate, timely results.

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Compensation & Benefits

GST offers a comprehensive package designed to support your well‑being and long‑term success:

• Competitive salary
• Medical, dental & vision insurance
• 401(k) plan
• Paid vacation
• Additional company perks and employee programs

About Golden Star Technology (GST)

Founded in 1985 and headquartered in Cerritos, CA, Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. Through strategic partnerships with industry‑leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support.

Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our culture is rooted in teamwork, integrity, accountability, and professional growth.

Learn more at: www.gstinc.com