Inside Sales Specialist: Quotes, Bids & Order Fulfillment

Ferguson; Lynn (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Gender affirming and family building

Paid parental leave

Associate discounts

Community involvement opportunities

Job summary

Ferguson in Lynn, MA is seeking a motivated Inside Sales Representative to join our team. The role focuses on pricing proposals, supporting sales opportunities, and providing product and technical information to field reps.

Located in Lynn, MA, this position includes handling bids, order-to-invoice processes, and ensuring timely order fulfillment while adhering to HSE requirements. A customer-service mindset and strong organization are essential.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Sales support

Customer service

Project management

Job description

Ferguson in Lynn, MA is seeking a motivated Inside Sales Representative to join our team. The role focuses on pricing proposals, supporting sales opportunities, and providing product and technical information to field reps.

Located in Lynn, MA, this position includes handling bids, order-to-invoice processes, and ensuring timely order fulfillment while adhering to HSE requirements. A customer-service mindset and strong organization are essential.