Inside Sales Specialist II — Customer Solutions & Quotes

Colonial Group; Jacksonville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Colonial Group is seeking an Inside Sales Representative to support walk-in retail and contractor customers, respond to inquiries via phone and email, and help with product selection, pricing and order processing. You will generate quotes, enter orders, and schedule production and delivery, while identifying opportunities to expand business with current customers.

The role emphasizes strong communication, attention to detail, and teamwork, with focus on achieving daily and weekly productivity

Qualifications

• High school diploma or GED with 1 year sales experience.
• Knowledge of company products and pricing guidelines.
• Strong verbal and written communication skills.
• Detail oriented with strong customer service focus.

Responsibilities

• Assist customers with product selection, pricing, availability, and refunds/exchanges.
• Provide quotes and enter orders into the system.
• Schedule production and delivery with store operations.
• Respond to inquiries from walk-in, phone, and email customers.
• Identify opportunities to expand business with current customers.

Skills

Customer service

Communication skills

Product knowledge

Sales skills

Pricing & quotes

Order entry

Education

High School Diploma or GED

Tools

Office Suite

Material handling equipment

Job description

Colonial Group is seeking an Inside Sales Representative to support walk-in retail and contractor customers, respond to inquiries via phone and email, and help with product selection, pricing and order processing. You will generate quotes, enter orders, and schedule production and delivery, while identifying opportunities to expand business with current customers.

The role emphasizes strong communication, attention to detail, and teamwork, with focus on achieving daily and weekly productivity