Inside Sales Specialist II (B2B) — Growth & Impact

Builders FirstSource, Inc.; Pennsylvania; On-site; USD 42,000 - 56,000; Full time

Job summary

Builders FirstSource is seeking an Inside Sales/Customer Service role to support retail and contractor customers. You will assist with product selection, pricing, order entry, and scheduling, while identifying opportunities to grow the customer base and improve satisfaction.

Ideal candidates have 1 year of sales experience or an equivalent combination of education and experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED or equivalent.
• 1 year of sales experience or equivalent combination of education and experience.
• Knowledge of company products, pricing and selling procedures.

Responsibilities

• Provide customer support to B2B customers and respond to inquiries.
• Assist with product selection, pricing, availability, refunds/exchanges; generate quotes.
• Enter orders and schedule production/delivery with store operations.
• Identify customer needs and expand business with existing customers.
• Troubleshoot order issues to improve customer satisfaction.

Skills

Sales experience

Customer service

Communication

Microsoft Office

Pricing knowledge

Education

High school diploma or GED

Tools

Material handling equipment

Job description

Builders FirstSource is seeking an Inside Sales/Customer Service role to support retail and contractor customers. You will assist with product selection, pricing, order entry, and scheduling, while identifying opportunities to grow the customer base and improve satisfaction.

Ideal candidates have 1 year of sales experience or an equivalent combination of education and experience, strong communication skills, and proficiency with Microsoft Office.