Inside Sales Specialist II – Growth & Support

Builders FirstSource; Johnson City (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Builders FirstSource is hiring for an Inside Sales/Customer Service role in Johnson City, TN. You will assist walk-in and contractor customers, provide product guidance and quotes, and enter orders into the system.

You will help schedule deliveries and research opportunities to grow the customer base. The ideal candidate has a High School Diploma or GED and at least 1 year of sales experience, with strong communication skills and familiarity with Office Suite.

Qualifications

• High school diploma or GED required with at least 1 year of sales experience.
• Strong verbal and written communication skills.
• Knowledge of basic sales techniques and customer service.
• Ability to influence, persuade and provide accurate product information.

Responsibilities

• Assist walk-in retail or contractor customers with product selection and inquiries.
• Provide quotations, pricing, availability, refunds/exchanges; enter orders.
• Schedule production and delivery of orders with store operations.
• Engage in researching and soliciting new customers and expanding business.
• Support coworkers with training and internal processes as needed.

Skills

Customer service

Verbal communication

Written communication

Sales techniques

Product knowledge

Office Suite

Inventory awareness

Education

High School Diploma or GED

Tools

Office Suite

Job description

Builders FirstSource is hiring for an Inside Sales/Customer Service role in Johnson City, TN. You will assist walk-in and contractor customers, provide product guidance and quotes, and enter orders into the system.

You will help schedule deliveries and research opportunities to grow the customer base. The ideal candidate has a High School Diploma or GED and at least 1 year of sales experience, with strong communication skills and familiarity with Office Suite.