Inside Sales Specialist - Heavy Equipment & Rail

Interstate Companies, Inc.; Marshfield (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) with Company Match

Medical, Dental & Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Company-Paid Life Insurance

Short-Term & Long-Term Disability

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Training & Career Development

Job summary

I-State Truck Center in Marshfield, Wisconsin seeks an Inside Sales Representative to support Railroad and Material Handling sales operations from quote through delivery. You will coordinate equipment orders, prepare quotations, track inventory, and deliver exceptional customer support for new and used trucks, chassis, cranes, forklifts, and related equipment.

You will work closely with Outside Sales Representatives, customers, vendors, and internal teams, handling orders, building quotes, and

Qualifications

• High school diploma or equivalent.
• Minimum of two years of sales, inside sales, customer service, sales support, or related experience.
• Experience utilizing CRM software.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills, including Microsoft Office Suite with an emphasis on Excel.

Responsibilities

• Answer customer inquiries by phone, email, and other communication channels.
• Process customer sales orders accurately and efficiently.
• Make outbound sales calls to existing and prospective customers.
• Support RR and MH sales efforts within assigned territories through customer contact, lead follow-up, and sales support activities.
• Assist key RR and MH accounts and provide support to Outside Sales Representatives as needed.
• Develop strong customer relationships through professional communication and responsive service.
• Recommend additional products, equipment, and services based on customer needs and inventory availability.
• Handle customer inquiries, concerns, and complaints in a prompt and professional manner.
• Track weekly, monthly, and quarterly sales activity and performance metrics.
• Maintain accurate customer records and sales activities within the CRM system.
• Capture and document customer information for future follow-up opportunities.

Skills

CRM experience

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

CRM software

Excel

Job description

I-State Truck Center in Marshfield, Wisconsin seeks an Inside Sales Representative to support Railroad and Material Handling sales operations from quote through delivery. You will coordinate equipment orders, prepare quotations, track inventory, and deliver exceptional customer support for new and used trucks, chassis, cranes, forklifts, and related equipment.

You will work closely with Outside Sales Representatives, customers, vendors, and internal teams, handling orders, building quotes, and