Inside Sales Specialist - Growth, 401k & Team Success

Toledo Steel Supply, Inc.; Erie (MI); On-site; USD 35,000 - 65,000; Full time

Job summary

Toledo Steel Supply, Inc. is seeking an Inside Sales Representative to communicate with customers, understand their needs, and ensure a smooth sales process.

The role requires prioritizing multiple tasks in a fast-paced, professional environment and building rapport quickly to achieve customer satisfaction. The successful candidate will use strong written and verbal communication, demonstrate superb organization, provide excellent customer service, and actively learn pricing structures while

Qualifications

• High school diploma or GED required.
• Previous Inside Sales or Customer Service experience preferred.
• ERP software or similar database experience is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Source new sales opportunities through inbound calls, emails, and phone calls.
• Follow-up on leads and qualify opportunities for development.
• Learn multiple pricing structures for quoting.
• Route qualified opportunities to the appropriate person for closure.
• Understand customer needs and identify sales opportunities.
• Maintain database of current and potential customers.
• Analyze competitors and stay informed about industry trends.
• Collaborate with the team to relay accurate information.
• Provide solutions that meet customer needs and expectations.

Skills

Customer service

Communication skills

Sales skills

Time management

Attention to detail

Active listening

Teamwork

Education

High school diploma or GED

Tools

ERP software

Job description

Toledo Steel Supply, Inc. is seeking an Inside Sales Representative to communicate with customers, understand their needs, and ensure a smooth sales process.

The role requires prioritizing multiple tasks in a fast-paced, professional environment and building rapport quickly to achieve customer satisfaction. The successful candidate will use strong written and verbal communication, demonstrate superb organization, provide excellent customer service, and actively learn pricing structures while