Inside Sales Specialist - Fast-Growth Construction Supply

NEFCO; Capitol Heights (MD); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentives

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Growth opportunities

Great Place to Work certification

Collaborative culture

Job summary

NEFCO is a leading construction supply distributor with 70+ locations nationwide, focused on delivering exceptional service to professional contractors. The Inside Sales Representative will manage quotes, process orders, and support regional sales growth by partnering with outside sales, purchasing, and operations teams.

You will build strong customer relationships, upsell where appropriate, and maintain strong product knowledge across NEFCO’s offerings.

Qualifications

• 1–3 years inside sales, customer service, or distribution experience preferred.
• Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience is a plus.
• Strong communication and relationship-building skills.
• Ability to multitask and perform effectively in a fast-paced, high-volume environment.
• Detail-oriented with a strong sense of urgency and accountability.
• Proficiency with Microsoft Office Suite and ERP systems; Eclipse experience preferred.
• Team-oriented mindset with strong problem-solving abilities.
• Associate’s or Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Serve as a primary point of contact for NEFCO outside sales and customers regarding pricing, product availability, order status, and project support.
• Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
• Build strong customer relationships through responsive communication and exceptional service.
• Drive additional sales opportunities through upselling, cross-selling, and proactive customer engagement.
• Support company sales initiatives while helping achieve revenue and gross profit goals.
• Coordinate with purchasing to source non-stock materials and meet customer timelines.
• Communicate effectively with customers, vendors, logistics, outside sales representatives, and branch leadership to ensure smooth order execution.
• Maintain strong product knowledge across NEFCO’s construction supply offerings and vendor programs.
• Participate in training opportunities, sales meetings, and ongoing professional development.
• Help contribute to a positive, high-energy, team-first culture.

Skills

Strong communication & relationship‑dr

Multitasking in fast-paced env

Detail-oriented with urgency & account

Team-oriented mindset

Education

Associate’s or Bachelor’s degree preferred

Equivalent experience considered

Tools

Microsoft Office Suite

ERP systems

Eclipse

Job description

NEFCO is a leading construction supply distributor with 70+ locations nationwide, focused on delivering exceptional service to professional contractors. The Inside Sales Representative will manage quotes, process orders, and support regional sales growth by partnering with outside sales, purchasing, and operations teams.

You will build strong customer relationships, upsell where appropriate, and maintain strong product knowledge across NEFCO’s offerings.