Inside Sales Specialist – Employee Ownership & Growth

Liquid Handling Equipment Inc; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Job summary

Liquid Handling Equipment, Inc. is seeking a capable Sales Support professional to handle incoming calls, support outside sales and engineering teams, and provide timely quotes for equipment and services.

You will maintain strong customer relationships and ensure accurate records in our operating system. The role requires excellent communication, organization, and a commitment to outstanding customer service.

Qualifications

• Bachelor’s degree or equivalent experience.
• Excellent multitasking and organizational skills, capable of thriving in a high-paced environment.
• Strong self-motivation and the ability to work effectively under minimal supervision.
• Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members.
• Works well with others.
• Proficiency in Microsoft Office Demonstrated ability to learn and understand technical product information.
• A commitment to providing outstanding customer service and support.

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Skills

multitasking

organizational skills

self-motivation

communication

teamwork

customer service

relationship building

learn quickly

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Liquid Handling Equipment, Inc. is seeking a capable Sales Support professional to handle incoming calls, support outside sales and engineering teams, and provide timely quotes for equipment and services.

You will maintain strong customer relationships and ensure accurate records in our operating system. The role requires excellent communication, organization, and a commitment to outstanding customer service.