Inside Sales Specialist — Customer Solutions & Growth

ur; Baltimore (MD); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional opps

Vacation Buy Up (US)

Early Wage Access (US hourly)

Paid Sick Leave

Inclusive Culture

US benefit offerings

Job summary

United Rentals, Inc. is seeking an Inside Sales Representative to act as a key customer contact and consultant at our Baltimore branch.

You will recommend solutions, quote, sell and fulfill orders for equipment and services, while building relationships and delivering outstanding customer service. You will process quotations, establish accounts, negotiate pricing, dispatch deliveries and generate leads to drive branch growth.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Exceptional relationship-building and customer service skills.
• Strong ability to multitask in a fast-paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail.
• Valid driver's license with acceptable driving record.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk-in and call-in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

Skills

Relationship-building

Customer service

Multitasking

Teamwork

Interpersonal communication

Attention to detail

Driving license

Education

Bachelor's degree preferred

Job description

United Rentals, Inc. is seeking an Inside Sales Representative to act as a key customer contact and consultant at our Baltimore branch.

You will recommend solutions, quote, sell and fulfill orders for equipment and services, while building relationships and delivering outstanding customer service. You will process quotations, establish accounts, negotiate pricing, dispatch deliveries and generate leads to drive branch growth.