Inside Sales Specialist — Construction Materials

Foundation Building Materials, LLC; Kahului (HI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

AD&D Insurance

Critical illness coverage

Life Insurance

401(k) with company match

Job summary

Foundation Building Materials, LLC is seeking an Inside Sales professional in Kahului, Hawaii. You will build strong customer relationships, provide product knowledge, generate quotes, and support walk‑in customers in a fast-paced showroom environment.

You will manage orders, pricing, and data in our systems, coordinate deliveries, and assist with showroom operations. A HS diploma and 2+ years inside sales experience are required, along with strong communication and Windows familiarity.

Qualifications

• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Must attend all required meetings in relation to sales and all company required training programs
• Support our values in Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers

Skills

Inside sales

Communication

Customer service

Windows

Education

High school diploma or equivalent

Tools

Forklift experience

Job description

Foundation Building Materials, LLC is seeking an Inside Sales professional in Kahului, Hawaii. You will build strong customer relationships, provide product knowledge, generate quotes, and support walk‑in customers in a fast-paced showroom environment.

You will manage orders, pricing, and data in our systems, coordinate deliveries, and assist with showroom operations. A HS diploma and 2+ years inside sales experience are required, along with strong communication and Windows familiarity.