Inside Sales

Honsador Lumber; Lihue (HI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan

11 Paid Holidays Per Year

Sick Leave

Employee Assistance Program (EAP)

Career Growth Opportunities

Monthly incentive plan

Job summary

Honsador Lumber is seeking a motivated Inside Sales Representative for our Kaua‘i location. You’ll support customers with product knowledge, process orders, coordinate deliveries, and ensure an exceptional experience.

The ideal candidate has strong communication, attention to detail, and thrives in a fast-paced environment while building positive relationships with customers and coworkers. Competitive benefits and growth opportunities offered.

Qualifications

• Previous customer service, sales, building materials, construction, or related industry experience preferred.
• Knowledge of building materials, construction processes, and local building codes preferred.
• Excellent communication and interpersonal skills.
• Strong computer skills and proficiency with business software applications.
• Strong mathematical skills, including decimals and fractions.
• Effective time management and organizational skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Teamwork and collaboration abilities.
• Must pass a drug screening and consent to a background check.

Responsibilities

• Determine customers’ needs and recommend appropriate products and solutions that provide value.
• Respond to inquiries regarding product selection, pricing, quotations, and order placement.
• Develop profitable relationships through excellent customer service and sales support.
• Continuously improve and maintain product knowledge and industry expertise.
• Enter customer orders, pricing information, and related data into the computer system accurately.
• Schedule and coordinate deliveries of products.
• Identify opportunities to recommend additional products and services.
• Follow up on deliveries to ensure materials arrive on time.

Skills

Customer service

Sales experience

Building materials

Communication skills

Computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Lihue, HI, US

3 days ago Requisition ID: 1626

Salary Range: $52,000.00 To $60,000.00 Annually

This position is for our Honsador Lumber - Kauai location

• Base Pay:$24.00 – $25.00 per hour, plus a generous monthly incentive plan
• 401(k) Retirement Plan
• 11 Paid Holidays Per Year
• Sick Leave Benefits
• Employee Assistance Program (EAP)
• Opportunities for Career Growth and Advancement
• Stable, Full-Time Employment

POSITION OVERVIEW

Honsador Lumber is seeking a motivated and customer-focused Inside Sales Representative to join our Kauaiteam. This position plays a key role in supporting customers by providing product knowledge, processing orders, coordinating deliveries, and ensuring an exceptional customer experience.

The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment while building positive relationships with customers and coworkers.

RESPONSIBILITIES

• Determine customers’ needs and recommend appropriate products and solutions that provide value to their projects and business.
• Respond to customer inquiries regarding product selection, pricing, quotations, order placement, delivery scheduling, complaints, and follow-up requests.
• Develop profitable business relationships through excellent customer service, sales support, and problem-solving.
• Continuously improve and maintain product knowledge and industry expertise.
• Enter customer orders, pricing information, and related data into the computer system accurately and efficiently.
• Schedule and coordinate deliveries of products.
• Utilize product and supply checklists to ensure customers receive all materials necessary for their projects.
• Identify opportunities to recommend additional products and services that meet customer needs.
• Accept customer payments and apply them to the appropriate customer accounts.
• Follow up on deliveries to ensure materials arrive complete and on time as promised.
• Work closely with sales, warehouse, dispatch, and operations personnel to ensure customer satisfaction.
• Maintain accurate records and documentation.
• Perform other duties as assigned.

QUALIFICATIONS

• Previous customer service, sales, building materials, construction, or related industry experience preferred.
• Knowledge of building materials, construction processes, and local building codes preferred.
• Excellent communication and interpersonal skills.
• Strong computer skills and proficiency with business software applications.
• Strong mathematical skills, including the ability to add, subtract, multiply, and divide common fractions and decimals.
• Effective time management and organizational skills.
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
• Ability to work collaboratively in a team-oriented environment.
• Must successfully pass a drug screening and consent to a background check.

CORE COMPETENCIES

• Customer Focus
• Building Trust
• Communication
• Sense of Ownership
• Teamwork
• Problem Solving
• Attention to Detail
• Accountability

Join the Honsador Team

Honsador Lumber offers competitive compensation, excellent benefits, and the opportunity to participate in a generous monthly incentive program as you grow within the organization. Join one of Hawaii’s leading building material suppliers and build a long-term career with us.