Inside Sales Specialist - Construction Materials

Foundation Building Materials; Hillside (NJ); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

AD&D Insurance

Critical illness coverage

Legal Insurance Plan

401(k) with company match

Job summary

Foundation Building Materials in Hillside, NJ, is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

The position involves handling quotes, orders, showroom operations, and coordination of deliveries with internal teams. A minimum of 2+ years in inside sales and solid communication skills are required.

Qualifications

• Minimum 2+ years inside sales experience (incoming calls preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on multiple tasks and manage time efficiently.
• Familiarity with Windows operating systems.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for large projects.
• Coordinate deliveries with Operations staff and purchase/delivery of special products.
• Attend all required meetings and training programs.

Skills

Inside sales experience

Verbal communication

Time management

Customer service

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Foundation Building Materials in Hillside, NJ, is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

The position involves handling quotes, orders, showroom operations, and coordination of deliveries with internal teams. A minimum of 2+ years in inside sales and solid communication skills are required.