Inside Sales Specialist - Buford, GA

Crawford Thomas Recruiting; Buford (GA); On-site; USD 55,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Uncapped commission

OTE 100k-150k

Job summary

Crawford Thomas Recruiting is seeking an Inside Sales Specialist in Buford, GA, on-site, to manage high-volume inbound text-based outreach and qualify leads for scheduling with the sales team.

The role emphasizes leveraging AI tools and automation to maximize efficiency, with a fast-paced, metrics-driven environment and inbound marketing-provided leads. Base salary $55,000 with uncapped commission and OTE $100,000–$150,000+.

Qualifications

• Proven inside sales, appointment setting or related role.
• Excellent written and verbal communication skills.
• Experience using Salesforce or comparable CRM.
• Proficiency with AI tools to improve outreach.
• On-site in Buford, GA, schedule 8:00 AM–6:00 PM.

Responsibilities

• Respond to 100–200+ daily inbound text inquiries.
• Qualify inbound leads and schedule appointments.
• Schedule appointments via text, email and phone.
• Evaluate uncertain prospects to improve attendance rates.
• Follow up with older leads to improve outcomes.
• Maintain lead lists and CRM updates in Salesforce.
• Collaborate to improve sales processes and workflow efficiency.
• Utilize AI tools and automation to boost outreach.

Job description

INSIDE SALES SPECIALIST

Location: Buford, GA (On-Site)

Schedule: Full-Time | Monday – Friday | 8:00 AM – 6:00 PM

Compensation

• Base Salary: $55,000 annually.
• Uncapped commission.
• On-Target Earnings (OTE): $100,000 - $150,000+ annually.

Job Summary

Our client is seeking a motivated Inside Sales Specialist to join a fast-growing company recognized nationally for designing and manufacturing iconic custom vehicles for a high-profile clientele.

This role is centered around managing the text messaging portion of the sales process by engaging with high-intent inbound prospects, qualifying leads, and scheduling appointments for the sales team. There is no cold calling—the majority of leads are generated through the company's successful inbound marketing efforts.

This is a fast-paced, performance-driven environment where success is built on consistency, organization, and execution. The ideal candidate is comfortable managing a high volume of inbound conversations, maintaining an organized sales pipeline, and leveraging modern sales technology, AI tools, and workflow automation to maximize efficiency.

Responsibilities

• Respond to 100–200+ daily inbound text inquiries generated through marketing campaigns.
• Qualify inbound leads and convert them into scheduled sales appointments.
• Schedule appointments through text messaging, email, and phone communication.
• Evaluate uncertain prospects to improve appointment quality and attendance rates.
• Follow up with leads from previous outreach campaigns that are seven or more days old.
• Build, organize, and manage lead lists within Salesforce for outbound campaigns.
• Qualify all inbound leads before transferring them to the sales team.
• Maintain accurate CRM records, lead information, and pipeline updates.
• Collaborate with team members to improve sales processes and workflow efficiency.
• Utilize AI tools and automation platforms to enhance outreach and productivity.

REPORTING & PIPELINE MANAGEMENT

• Submit daily activity reports, including outreach metrics.
• Document all appointments scheduled and successfully transferred.Update lead statuses and notes within the CRM.
• Track follow-up activities and prepare priorities for the following business day.

Qualifications

• Ability to work onsite in Buford, Georgia, Monday through Friday from 8:00 AM to 6:00 PM.
• Proven experience in inside sales, appointment setting, lead generation, or a related sales role.
• Excellent written and verbal communication skills.
• Comfortable managing a high volume of daily customer interactions.
• Experience using Salesforce or a comparable CRM platform.
• Proficiency with AI tools such as ChatGPT, Claude, Windsurf, or similar technologies to improve outreach and workflow efficiency.
• Experience with API integrations, marketing automation, or workflow automation tools.Strong organizational skills with exceptional attention to detail.
• Resourceful, creative, and knowledgeable about current social media trends.
• Coachable with the ability to receive feedback, adapt strategies, and continuously improve performance.

IDEAL CANDIDATE The ideal candidate is a self-motivated, disciplined sales professional who thrives in a metrics-driven environment. They are highly organized, capable of managing multiple conversations simultaneously, and committed to delivering an exceptional customer experience while consistently achieving performance goals.

Benefits

• Competitive base salary with uncapped commission potential.
• On-target earnings of $100,000 - $150,000+.
• Health insurance benefits.
• High-quality inbound leads provided—no cold calling required.
• Career advancement opportunities within a rapidly growing organization.
• Opportunity to work in an exciting, high-demand industry with an innovative company.

About The Company

Our client is a nationally recognized manufacturer of custom, vintage-inspired vehicles, serving a high-profile customer base across the country. Driven by innovation, craftsmanship, and a powerful inbound marketing strategy, the company continues to experience rapid growth and expansion.

Employees enjoy a collaborative, fast-paced environment where new ideas are encouraged, technology is embraced, and high performers have significant opportunities for career growth and financial success.