Inside Sales Manager

CBTS; Cincinnati (OH); On-site; USD 84,000 - 121,000; Full time

Job summary

CBTS is seeking an experienced Inside Sales Manager in Cincinnati, OH, to drive revenue by identifying, engaging, and converting qualified prospects. You will manage the full inside sales lifecycle from lead generation to close, including governance with marketing, product, and delivery teams.

The ideal candidate has a proven track record in B2B inside sales, pipeline generation, and complex deals, with strong negotiation and relationship management skills.

Qualifications

• Experience in B2B inside sales with a track record of revenue growth.
• Proven ability to manage complex sales cycles and stakeholder engagement.
• Strong business acumen and consultative selling skills.

Responsibilities

• Generate and qualify new business opportunities through various channels.
• Develop and execute inside sales strategies to drive revenue growth.
• Conduct virtual discovery, demos, and consultative discussions with prospects.
• Manage opportunities through qualification, proposals, negotiation, and close.
• Maintain relationships with key stakeholders and report on pipeline health.

Skills

Pipeline generation

Lead qualification

Opportunity development

Enterprise sales strategy

Contract negotiation

Revenue growth

Market intelligence

Education

Bachelor's degree in Business Administration or related field

MBA or advanced business degree

Tools

Salesforce CRM

Microsoft Office

Sales forecasting tools

Job description

About The Role

We are seeking an experienced Inside Sales Manager to drive revenue growth by identifying, engaging, and converting qualified prospects into customers. This role is responsible for managing the full inside sales lifecycle, from lead generation and qualification through opportunity development, proposal support, negotiation, and close.

The ideal candidate is a results‑driven sales professional with a proven track record of pipeline generation, customer acquisition, and relationship management in a B2B environment.

Key Responsibilities

• Generate and qualify new business opportunities through outbound prospecting, inbound inquiries, digital campaigns, and marketing-generated leads.
• Develop and execute inside sales strategies that support revenue growth and customer acquisition objectives.
• Conduct virtual discovery meetings, product demonstrations, presentations, and consultative discussions with prospective customers.
• Understand customer business challenges and position solutions that address their needs and goals.
• Manage opportunities throughout the sales cycle, including qualification, proposal support, negotiation, closing, and transition to delivery teams.
• Build and maintain strong relationships with decision‑makers, influencers, and key stakeholders.
• Partner closely with Marketing, Product, Operations, and Delivery teams to support campaign follow‑up and customer engagement initiatives.
• Monitor market trends, competitor activity, customer buying signals, and lead source performance to identify growth opportunities.
• Maintain accurate records of activities, opportunities, forecasts, and pipeline status within Salesforce CRM.
• Prepare and present reports on sales performance, pipeline health, lead conversion rates, and revenue outcomes.

Education

• Bachelor's degree in Business Administration, Marketing, Sales, Management, or a related field.
• MBA or other advanced business degree preferred.

Experience

• 12‑15 years of overall professional experience.
• Minimum 8+ years of experience in business development, inside sales, account acquisition, or related sales roles.
• Demonstrated success achieving revenue targets and developing new business opportunities.
• Experience managing complex sales cycles and engaging senior‑level stakeholders.

Required Skills

• Pipeline generation and management
• Lead qualification and opportunity development
• Enterprise sales strategy
• Contract negotiation
• Revenue growth and customer acquisition
• Market and competitive intelligence

Technology & Tools

• Salesforce CRM or equivalent CRM platform
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Sales reporting and forecasting tools

Professional Skills

• Strong verbal and written communication
• Relationship building and stakeholder management
• Problem‑solving and analytical thinking
• Time management and organization
• Customer‑focused mindset
• Cross‑functional collaboration and teamwork

Success Measures

• Revenue generated through inside sales activities
• Qualified lead conversion rates
• Pipeline value and growth
• Sales activity productivity
• Achievement of customer acquisition targets

Why Join Us?

• Opportunity to drive meaningful business growth and make a direct impact on company success.
• Collaborative environment with close partnership across Marketing, Product, Operations, and Delivery teams.
• Exposure to strategic sales initiatives and enterprise‑level customer engagements.
• Career growth opportunities within a high‑performing sales organization.

Base Salary $84,000-$121,000 not including commission

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

The compensation range in this posting reflects the Company's good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.