Inside Sales Specialist

TFS - The Foundation Specialists; Tennessee; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

The Foundation Specialists is seeking a driven Inside Sales Specialist to support our sales team by following up on proposals prepared by Sales Representatives and Service Technicians. This role helps drive proposal quality, strengthens customer relationships, and converts opportunities into closed sales.

Comprehensive training and a collaborative team culture are provided. We offer competitive pay (base + commissions) and benefits including health, dental, vision, life insurance, and a 401(k)

Qualifications

• Previous Inside Sales or related customer-facing sales experience preferred.
• Exceptional telephone communication and interpersonal skills.
• Persistent, positive, and results-oriented approach to high-volume calls.
• Construction industry experience or knowledge is preferred but not required.
• Strong active listening, follow-up, negotiation, and closing skills.
• Proficiency with computers and new systems; quick learner.

Responsibilities

• Follow up with customers on outstanding proposals to answer questions and secure the sale.
• Retain previously sold jobs when homeowners request cancellation.
• Maintain complete, accurate homeowner files and customer records.
• Provide administrative support to Customer Care, Sales, and Service teams as needed.
• Consistently meet or exceed sales goals and KPIs.

Skills

Inside Sales

Telephone comms

Customer service

Negotiation

Closing skills

Active listening

Job description

Career Opportunities with The Foundation Specialists

A great place to work.

Careers At The Foundation Specialists

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TFS – The Foundation Specialists | Regional Leader in Foundation, Crawlspace, and Concrete Repair

At TFS, we are redefining our industry through leadership, teamwork, and an unwavering commitment to homeowners. We are seeking a driven and experienced Inside Sales Specialist to support our sales team by following up on sales proposals prepared by Sales Representatives and Service Technicians. This position plays a key role in ensuring proposal quality, strengthening customer relationships, and converting opportunities into closed sales. The Inside Sales Specialist will also provide tactical support to other departments as needed to help drive overall business success.

What We Provide You

• The opportunity to provide peace of mind to homeowners facing serious home issues.
• Extensive paid training and ongoing support to help you succeed.
• Competitive pay (base + commissions) and comprehensive benefits including health, dental, vision, life insurance, and a 401(k) with a 4% company match.
• A strong team culture focused on growth, leadership, and success.
• Career advancement opportunities with a growing industry leader.

What You Will Do

• Follow up with customers on outstanding proposals to answer questions, address concerns, and secure the sale.
• Proactively work to retain previously sold jobs when homeowners request to cancel an installation.
• Maintain complete, accurate, and up-to-date homeowner files and customer records.
• Provide administrative and operational support to the Customer Care, Sales, and Service teams as needed.
• Consistently meet or exceed established sales goals and key performance indicators (KPIs).

What We’re Looking For

• Previous experience in Inside Sales or a related customer-facing sales role is preferred.
• Exceptional telephone communication and interpersonal skills
• A persistent, positive, and results-oriented approach to making a high volume of customer calls each day.
• Construction industry experience or knowledge is preferred but not required.
• Strong active listening, follow-up, negotiation, and closing skills.
• Proficiency with computers, technology, and smart devices, with the ability to quickly learn and navigate new systems.
• Ability to successfully complete a pre-employment background check and drug screening.

If you're ready to join a mission-driven, high-energy sales team where your contribution and results truly matter -