Inside Sales Specialist

TFS - The Foundation Specialists; College Grove (TN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Extensive paid training

Competitive pay (base + commissions)

Health, dental, vision, life insurance

401(k) with 4% company match

Growth opportunities

Job summary

The Foundation Specialists in College Grove, TN are seeking an Inside Sales Specialist to support the sales team by following up on proposals and helping convert opportunities into closed sales.

This role emphasizes customer relationship building, administrative support to care and service teams, and meeting sales goals. A background in construction or related field is preferred but not required.

Qualifications

• Experience in Inside Sales or a related customer-facing sales role.
• Exceptional telephone communication and interpersonal skills
• Persistent, positive, and results-oriented approach to high-volume calls
• Construction industry experience or knowledge is preferred but not required
• Strong active listening, follow-up, negotiation, and closing skills
• Proficiency with computers, technology, and smart devices, with the ability to quickly learn and navigate new systems
• Ability to successfully complete a pre-employment background check and drug screening

Responsibilities

• Follow up with customers on outstanding proposals to answer questions, address concerns, and secure the sale.
• Proactively work to retain previously sold jobs when homeowners request to cancel an installation.
• Maintain complete, accurate, and up-to-date homeowner files and customer records.
• Provide administrative and operational support to the Customer Care, Sales, and Service teams as needed.
• Consistently meet or exceed established sales goals and key performance indicators (KPIs)

Skills

Inside Sales

Telephone communication

Interpersonal skills

Active listening

Negotiation

Closing skills

Tech-savvy

Job description

Career Opportunities with The Foundation Specialists

A great place to work.

Careers At The Foundation Specialists

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TFS – The Foundation Specialists | Regional Leader in Foundation, Crawlspace, and Concrete Repair

At TFS, we are redefining our industry through leadership, teamwork, and an unwavering commitment to homeowners. We are seeking a driven and experienced Inside Sales Specialist to support our sales team by following up on sales proposals prepared by Sales Representatives and Service Technicians. This position plays a key role in ensuring proposal quality, strengthening customer relationships, and converting opportunities into closed sales. The Inside Sales Specialist will also provide tactical support to other departments as needed to help drive overall business success.

What We Provide You

• The opportunity to provide peace of mind to homeowners facing serious home issues.
• Extensive paid training and ongoing support to help you succeed.
• Competitive pay (base + commissions) and comprehensive benefits including health, dental, vision, life insurance, and a 401(k) with a 4% company match.
• A strong team culture focused on growth, leadership, and success.
• Career advancement opportunities with a growing industry leader.

What You Will Do

• Follow up with customers on outstanding proposals to answer questions, address concerns, and secure the sale.
• Proactively work to retain previously sold jobs when homeowners request to cancel an installation.
• Maintain complete, accurate, and up-to-date homeowner files and customer records.
• Provide administrative and operational support to the Customer Care, Sales, and Service teams as needed.
• Consistently meet or exceed established sales goals and key performance indicators (KPIs).

What We’re Looking For

• Previous experience in Inside Sales or a related customer-facing sales role is preferred.
• Exceptional telephone communication and interpersonal skills
• A persistent, positive, and results-oriented approach to making a high volume of customer calls each day.
• Construction industry experience or knowledge is preferred but not required.
• Strong active listening, follow-up, negotiation, and closing skills.
• Proficiency with computers, technology, and smart devices, with the ability to quickly learn and navigate new systems.
• Ability to successfully complete a pre-employment background check and drug screening.