Inside Sales: SMB Growth & Solutions

ZIM Integrated Shipping Services Ltd.; Virginia Beach (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

ZIM Integrated Shipping Services Ltd. in Virginia Beach seeks an Inside Sales Representative to manage a portfolio of small and medium-sized business accounts and develop new opportunities.

This role blends account management with sales development to expand existing customer support and convert prospects into loyal customers. You will own the full sales cycle, collaborate across teams, and use CRM tools to drive rate requests, cross-selling, and market intelligence.

Qualifications

• College degree in Business Management/Marketing/Logistics preferred.
• Experience in sales or marketing in shipping/logistics preferred.
• Experience using CRM platforms preferred.
• Proficient in MS Office.
• Excellent command of English.

Responsibilities

• Manage the full sales cycle for assigned customers from lead to close.
• Self-sufficient with rate requests and sales administration duties.
• Identify and pursue opportunities for cross-selling.
• Maintain consistent phone and email contact with customers to drive engagement.
• Collaborate to solve customer issues and improve service quality.
• Share sales materials and market updates with customers and prospects.
• Analyze customer potential and identify growth opportunities.
• Assess market trends, customer needs, contract terms and rates, and competitor offerings.
• Communicate with trade and cross-functional teams on market intelligence and opportunities.
• Follow sales best practices and tools and report KPIs.

Skills

Sales experience

CRM experience

MS Office proficiency

English proficiency

Education

College degree in Business Management/Marketing/Logistics

Job description

ZIM Integrated Shipping Services Ltd. in Virginia Beach seeks an Inside Sales Representative to manage a portfolio of small and medium-sized business accounts and develop new opportunities.

This role blends account management with sales development to expand existing customer support and convert prospects into loyal customers. You will own the full sales cycle, collaborate across teams, and use CRM tools to drive rate requests, cross-selling, and market intelligence.