Inside Sales & Service Dispatch Specialist

Glass Doctor Auto of Castle Rock; Tea (SD); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

401K retirement w/match

Annual company retreat

Job summary

Glass Doctor of Sioux Falls is seeking an Inside Sales Rep/Service Dispatcher (FT) based in Tea, SD. You will handle high-volume calls, schedule and dispatch residential, commercial, and auto glass jobs, provide quotes, upsell services, and deliver a professional customer experience.

We value highly organized, fast-paced team players with strong communication skills who can close sales over the phone and coordinate timelines, parts, and billing.

Qualifications

• 2+ years of high-volume call center/inside sales/service dispatch experience or related
• Strong communication and customer service skills
• Proven ability to sell and close business over the phone; upsell skills
• Highly organized with strong multitasking ability
• Adaptable to a fast-paced, team environment
• Proficient typing and scheduling systems experience (Service Titan, CRM)

Responsibilities

• Schedule & dispatch technicians for residential, commercial, and auto glass jobs
• Optimize daily routes for efficiency and productivity
• Coordinate job timelines, materials, and customer expectations
• Manage work orders and ensure accuracy from start to finish
• Order glass, parts, and materials from vendors
• Track inventory and ensure job readiness
• Process billing, payments, and job documentation
• Maintain organized records and communication with customers

Skills

High-volume calls

Inside sales

Customer service

Multitasking

Tech-savvy

Fast typing

Tools

Service Titan

Job description

Glass Doctor of Sioux Falls is seeking an Inside Sales Rep/Service Dispatcher (FT) based in Tea, SD. You will handle high-volume calls, schedule and dispatch residential, commercial, and auto glass jobs, provide quotes, upsell services, and deliver a professional customer experience.

We value highly organized, fast-paced team players with strong communication skills who can close sales over the phone and coordinate timelines, parts, and billing.