Inside Sales & Service Dispatcher - Fast-Paced Role

Synergistic International LLC; Tea, Northern (SD, KY); Hybrid; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

HSA

401K retirement w/match

Holiday pay

Vacation pay

Annual company retreat

Employee events

Job summary

Glass Doctor of Sioux Falls is seeking a highly organized Inside Sales Rep/Service Dispatcher (FT) to thrive in a fast-paced, customer-focused environment. The role blends dispatching, sales, and administrative duties, requiring accuracy, effective communication, and a solution-focused approach.

You will schedule technicians, handle high-volume calls, provide quotes, close sales, and ensure smooth job flow from order to invoicing. If you excel at multitasking and want a dynamic team, apply today.

Qualifications

• 2+ years of high-volume call center, inside sales, service dispatch, or home-service experience.
• Strong communication and customer service skills.
• Proven ability to sell and close business over the phone and upsell.
• Highly organized with strong multitasking abilities.
• Comfortable in a fast-paced, team environment.
• Problem solver with attention to detail.
• Tech-savvy with scheduling systems and CRM (Service Titan) and office software; fast typing required.

Responsibilities

• Schedule and dispatch technicians for residential, commercial, and auto glass jobs.
• Optimize daily routes for efficiency and productivity.
• Coordinate job timelines, materials, and customer expectations.
• Manage work orders and ensure accuracy from start to finish.
• Answer inbound calls, provide quotes, and close sales.
• Upsell additional services and identify revenue opportunities.
• Process billing, payments, and job documentation.
• Maintain organized records and communication with customers.

Skills

High-volume call center

Inside sales

Service dispatch

Customer service

Sales closing on phone

Upselling

Multitasking

Team environment

Problem solving

Tech-savvy: Service Titan

Tools

Service Titan

Scheduling software

Office software

Job description

Glass Doctor of Sioux Falls is seeking a highly organized Inside Sales Rep/Service Dispatcher (FT) to thrive in a fast-paced, customer-focused environment. The role blends dispatching, sales, and administrative duties, requiring accuracy, effective communication, and a solution-focused approach.

You will schedule technicians, handle high-volume calls, provide quotes, close sales, and ensure smooth job flow from order to invoicing. If you excel at multitasking and want a dynamic team, apply today.