Inside Sales

Mettler-Toledo, Inc.; Columbia (MD); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Parental and caregiver leave

Paid time off

Disability insurance

Basic life insurance

Employee Assistance Program

Domestic partner benefits

Job summary

Mettler Toledo AutoChem Inc. is seeking an Inside Sales professional focused on service contracts. You will generate leads, nurture prospects, and support Account Managers with campaigns and quotations. CRM is used to track all activities and measure outcomes.

The role requires a Bachelor's in Sciences/Engineering/ Chemistry/Business or equivalent, plus 1–2 years of sales/marketing experience with strong communication skills. Knowledge of CRM systems and SAP is a plus.

Qualifications

• Bachelor's degree in Sciences/Engineering/ Chemistry/Business field; OR equivalent combination of work experience and education similar field of study
• Minimum of one (1) to two (2) years industry experience in sales or marketing that involved direct verbal and written customer communication
• Demonstrated analytical, assertiveness, creativity and problem-solving skills
• Solid database skills with online tools
• Working knowledge of CRM systems in B2B
• SAP knowledge a plus
• MS Word - Level 2, MS Excel - Level 2, MS PowerPoint - Level 2

Responsibilities

• Develop leads by researching new contacts and service history based on targeted install base
• Execute Inside Sales campaigns and provide visibility for all leads to Account Managers
• Track all activities in CRM
• Manage campaign programs including target lists, content marketing, and communication script/email
• Execute, track results in CRM, and provide recommendations for future programs
• Support and build relationships with service sales
• Collaborate with Account Managers on communication with suspects, prospects, and customers
• Build rapport with prospects via phone, online meetings, and email
• Process all leads on a timely basis
• Provide basic technical information and explanations for METTLER TOLEDO AutoChem products and service offerings
• Develop technical and application proficiency with all AutoChem products
• Track/progress or issues weekly using CRM
• Other duties as assigned

Skills

Consultative selling

Organization

Time management

Multi-tasking

People skills

CRM systems knowledge

MS Word

MS Excel

MS PowerPoint

SAP knowledge

Education

Bachelor's degree in Sciences/Engineering/Chemistry/Business

Tools

CRM

SAP

MS Office

Job description

Our Opening and Your Responsibilities

Reporting to the Service Sales Manager, this position will be responsible for managing the Inside Sales activities focused on service contracts: generating leads that convert to sales opportunities by identifying new suspects, nurturing prospects, and supporting service sales.

Essential Duties and Responsibilities:

• Develop leads by researching new contacts and service history based on specific targeted install base.
• Execute Inside Sales campaigns and provide immediate visibility for all leads to the respective Account Managers. Support service Account Managers with various service campaign initiatives, including contact identification, campaign organization, and building quotation.
• Track all activities in CRM.
• Manage all aspects of campaign program, including: ensure the correct target lists, content marketing, and communication script/email are applied.
• Execute, track results in CRM, and make recommendations for future programs.
• Support, communicate, and build effective relationships with service sales.
• Collaborate with Account Managers and agree on the communication with suspects, prospects, and customers.
• Build rapport with prospects on the phone, online meetings, and via email.
• Process all leads on a timely basis.
• Provide basic technical information and explanations for the complete AutoChem service product offerings.
• Develop technical and application proficiency with all METTLER TOLEDO AutoChem products and service products.
• Track and report progress or issues, on a weekly basis, using the CRM system.
• Other duties may be assigned.

What You Need to Succeed

• Bachelor's degree in Sciences/Engineering/ Chemistry/Business field; OR equivalent combination of work experience and education similar field of study
• Minimum of one (1) to two (2) years industry experience in sales or marketing that involved direct verbal and written customer communication
• Consultative selling knowledge and experience, a plus
• Must possess excellent organization, time and multi-task management skills
• Open and effective communication style, strong people skills and the ability to interact with individuals that work with high-value technology-based products and solutions
• Demonstrated ability to work within a cooperative team environment and focus on objectives with minimal direct supervision Analytical, assertiveness, creativity and effective problem-solving skills
• Solid database skills a priority, as well as proficiency with on-line tools
• A working knowledge of CRM systems especially in B2B business
• SAP knowledge a plus perform this job successfully
• Individual should have knowledge of MS Word - Level 2 MS Excel - Level 2 MS PowerPoint - Level 2 CRM

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement,perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across Mettler Toledo
• Global recognition for the quality of our products and services

About Mettler Toledo

Working at METTLER TOLEDO AutoChem Inc. (www.mt.com/autochem) means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products. As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents.

• Our instruments increase the efficiency and effectiveness of chemists and engineers.
• Our products help develop profitable, green, and safe scientific processes.
• We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [e-mail].