Inside Sales Representative (Technical)

Express Employment Professionals - Cincinnati East; Austin (TX); On-site; USD 48,000 - 50,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an Inside Sales Representative in Austin, TX. This full-time, temp-to-hire role focuses on customer engagement, distributor relationships, and solution-based selling to grow sales and develop technical expertise.

You will identify customer needs, recommend testing solutions, support channel partners, and guide customers through the sales process while collaborating with engineering, operations, and support teams.

Qualifications

• 3+ years of experience in inside sales or related sales roles.
• Strong communication and relationship-building skills.
• Ability to learn technical products and sales processes.

Responsibilities

• Build and maintain strong relationships with distributors, channel partners, and customers.
• Drive sales growth through proactive outreach, follow-up, and opportunity development.
• Identify customer requirements and recommend appropriate products, services, and testing solutions.
• Support the sales process from initial inquiry through order fulfillment and customer follow-up.
• Collaborate with engineering, operations, and customer support teams to deliver effective solutions.
• Develop product and application knowledge to provide technical guidance and support.
• Assist customers with training, troubleshooting, and problem resolution.
• Maintain accurate customer records, activities, and sales opportunities within CRM systems.
• Track pipeline activity and contribute to sales forecasting efforts.
• Support business development initiatives and revenue growth objectives.

Skills

Inside sales

Relationship building

CRM proficiency

MS Office

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Inside Sales Representative - $24/hour (Austin, TX)

Position Type: Full-Time, Temp-to-Hire

About the Opportunity

We're seeking a motivated Inside Sales Representative to support sales growth through customer engagement, distributor relationship management, and solution-based selling. This role is ideal for someone who enjoys building relationships, solving problems, and working in a technical sales environment.

The Inside Sales Representative will identify customer needs, recommend testing and equipment solutions, support channel partners, and assist customers throughout the sales process. This position offers an excellent opportunity to develop technical expertise while building a rewarding career in sales.

Key Responsibilities

• Build and maintain strong relationships with distributors, channel partners, and customers.
• Drive sales growth through proactive outreach, follow-up, and opportunity development.
• Identify customer requirements and recommend appropriate products, services, and testing solutions.
• Support the sales process from initial inquiry through order fulfillment and customer follow-up.
• Collaborate with engineering, operations, and customer support teams to deliver effective solutions.
• Develop product and application knowledge to provide technical guidance and support.
• Assist customers with training, troubleshooting, and problem resolution.
• Maintain accurate customer records, activities, and sales opportunities within CRM systems.
• Track pipeline activity and contribute to sales forecasting efforts.
• Support business development initiatives and revenue growth objectives.

Qualifications

Required

• 3+ years of experience in inside sales, technical sales, distributor management, account management, or customer-facing sales roles.
• Strong communication and relationship-building skills.
• Ability to learn technical products, applications, and sales processes.
• Experience using Microsoft Office and CRM software.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent.

Preferred

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Fluent in Spanish.
• Experience working with distributors, manufacturers, industrial products, technical services, laboratory services, or related industries.
• Background in consultative or solution-based sales.

Compensation & Benefits

• Starting pay of $24.00 per hour
• Full-time schedule
• Temp-to-hire opportunity with long-term career potential
• Opportunity for professional growth and advancement
• Collaborative team environment
• Ongoing training and development

If you're a relationship-focused sales professional who enjoys helping customers find solutions and wants an opportunity to grow into a long-term career, we'd love to hear from you.