Inside Sales Representative, Outbound

Hewlett Packard Enterprise; Rio Rancho (NM); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Paid holidays

Paid vacation & sick leave

Job summary

Hewlett Packard Enterprise is seeking an Inside Sales Representative (Outbound) to initiate calls, tailor pitches, and qualify leads. You will document interactions in the CRM and collaborate with marketing and customer support to drive opportunities.

A 2–4 year background in inside sales is typical, with a GED or higher and strong product knowledge. This role focuses on achieving targets, building relationships, and improving sales skills through training.

Qualifications

• High School Diploma/GED or commensurate work experience.
• Typically 2-4 years in inside sales or tele sales or related field.
• Certified Inside Sales Professional (CISP) preferred.

Responsibilities

• Initiates outbound calls to prospective customers and presents products and solutions.
• Qualifies leads and documents details in the CRM system.
• Communicates value propositions and closes engagement opportunities.
• Collaborates with marketing and support teams to ensure smooth experiences.
• Meets daily/weekly/monthly call quotas and maintains pipeline records.

Skills

Cold Calling

Sales Process

Sales Strategy

Sales Prospecting

Salesforce

Phone Sales

Upselling

Cross-Selling

Telemarketing

Selling Techniques

Education

High School Diploma / GED

Tools

Salesforce

Job description

Inside Sales Representative, OutboundDescription -Job Summary• This role is responsible for initiating outbound calls to introduce organization products and services, tailoring sales pitches to customer needs, and qualifying leads. The role collaborates with internal teams, follows up on inquiries, and maintains accurate records while striving to achieve performance targets and enhancing sales skills through training.Responsibilities• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.• Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers.• Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.• Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.• Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.• Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.• Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.• Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.• Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.• Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.Education & Experience Recommended• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.Preferred Certifications• Certified Inside Sales Professional (CISP)Knowledge & Skills• Business Development• Business Planning• Business To Business• Cold Calling• Consultative Selling• Cross-Selling• Customer Relationship Management• Inside Sales• Marketing• Merchandising• Outbound Calls• Phone Sales• Product Knowledge• Sales Process• Sales Prospecting• Sales Strategy• Salesforce• Selling Techniques• Telemarketing• UpsellingCross-Org Skills• Effective Communication• Results Orientation• Learning Agility• Digital Fluency• Customer CentricityImpact & Scope• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.Complexity• Works on assignments that are routine to moderately complex in nature and require basic problem resolution.Disclaimer• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.SalaryThe on-target earnings (OTE) range for this role is $24.40 to $34.78 USD per hour witha 60%/40% (salary/incentive) mix . Pay varies by work location, job-related knowledge, skills, and experience.Benefits:HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])The compensation and benefits information is accurate as of the date of thisposting. The Company reserves the right to modify this information at any time,with or without notice, subject to applicable law.Job -SalesSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -Equal Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "