Associate Manager, Inside Sales

HP; Rio Rancho (NM); On-site; USD 88,000 - 128,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off

Job summary

HP seeks a Sales Team Manager to lead inside sales representatives and supervisors in achieving revenue goals. You will align sales strategies with management, optimize operations, and drive initiatives through talent management and market insight.

The role requires leadership, customer focus, and a track record of meeting quotas. Responsibilities include guiding call strategies, performance reporting, and collaboration with cross-functional teams to ensure sustained growth and customer

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related discipline or commensurate experience.
• Typically 4–7 years of job-related experience or 2–4 years of management experience, preferably in inside sales or tele sales.

Responsibilities

• Leads a team of inside sales representatives and/or supervisors to achieve revenue and expense targets.
• Collaborates with management to align team strategies with overall sales objectives.
• Builds and maintains strong customer relationships to ensure satisfaction and retention.
• Refines call strategies and market perspectives to help the team meet sales goals.
• Delivers regular performance reports highlighting progress and challenges.
• Acts as escalation point for customer issues to ensure timely resolution.
• Initiates outbound marketing campaigns and explores opportunities within installed base.
• Oversees day-to-day sales operations and optimizes resource allocation.
• Manages talent pipeline through recruitment, performance reviews, and training.

Skills

Team leadership

Revenue goals

Strategic alignment

Market trends

Talent management

Account management

KPIs

Sales process

Outbound campaigns

Education

Bachelor's degree in Sales/Marketing/Business

Tools

Salesforce

Job description

Description -

This role is responsible for managing a team of inside sales representatives and/or supervisors to achieve revenue goals. The role collaborates with management to align strategies, refine sales approaches, and optimize operations. The role drives initiatives, manages talent, and stays updated on market trends while achieving and/or exceeding quotas.

Job Summary

This role is responsible for managing a team of inside sales representatives and/or supervisors to achieve revenue goals. The role collaborates with management to align strategies, refine sales approaches, and optimize operations. The role drives initiatives, manages talent, and stays updated on market trends while achieving and/or exceeding quotas.

Responsibilities

• Leads a team of inside sales representatives and/or supervisors, providing guidance to accomplish revenue and expense targets effectively.


• Collaborates with management to ensure team strategies are aligned with broader sales and business objectives.


• Builds and maintains strong relationships with customers, addressing their needs and concerns to ensure long-term satisfaction and retention.


• Assists the team in meeting sales goals by refining call strategies, offering market perspectives, and executing process enhancements.


• Compiles and delivers regular performance reports, highlighting sales progress, addressing challenges, and exploring opportunities.


• Acts as a point of escalation for customer issues, ensuring timely resolution of sales-related concerns.


• Initiates outbound marketing campaigns, explores installed base opportunities, and drives strategic initiatives as required.


• Oversees day-to-day sales operations, identifying areas for refinement and optimizing resource allocation.


• Manages talent pipeline through recruitment, performance evaluation, training initiatives, and career advancement support.


• Stays updated on market trends, competitor activities, and customer preferences, sharing insights with the team to adapt sales strategies accordingly.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.


• Typically has 4-7 years of job-related experience or 2-4 years of management experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Account Management


• Business Development


• Business To Business


• Catering Sales


• Cold Calling


• Customer Relationship Management


• Inside Sales


• Inside Sales Management


• Key Performance Indicators (KPIs)


• Lead Generation


• Marketing


• Sales Development


• Sales Management


• Sales Process


• Sales Prospecting


• Sales Strategy


• Salesforce


• Selling Techniques


• Software As A Service (SaaS)


• Value Propositions

Cross-Org Skills

• Customer Centricity


• Prioritization


• Resilience


• Team Management


• Strategic Thinking

Impact & Scope

• Impacts multiple teams and supports projects requiring understanding of multiple disciplines or areas of HP.

Complexity

• Develops creative responses to resolve issues.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $88,400 to $128,200 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance


• Dental insurance


• Vision insurance


• Long term/short term disability insurance


• Employee assistance program


• Flexible spending account


• Life insurance


• Generous time off policies, including;


• 4-12 weeks fully paid parental leave based on tenure


• 13 paid holidays


• Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: \"Know Your Rights: Workplace Discrimination is Illegal\".