Inside Sales Representative, Outbound

HP; Rio Rancho (NM); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Generous time off

Job summary

HP is seeking a proactive Sales Representative to initiate outbound calls and qualify leads, tailoring pitches to customer needs. You will collaborate with teams, document interactions in the CRM, and work toward daily, weekly, and monthly targets while promoting HP products and services.

The role emphasizes building product knowledge, delivering compelling value propositions, and maintaining accurate records.

Qualifications

• High School Diploma or GED or commensurate work experience.
• Typically 2–4 years in inside sales or tele sales.

Responsibilities

• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops understanding of offerings and communicates value propositions.
• Delivers tailored sales pitches highlighting benefits and value.
• Qualifies leads and documents details in the CRM.
• Participates in promotions and communicates offers to customers.
• Collaborates with marketing and support for seamless experiences.
• Follows up on inquiries and maintains accurate records.
• Aims to meet daily, weekly, monthly targets and call quotas.
• Maintains pipeline and captures interactions and outcomes.
• Participates in training to enhance product knowledge and sales skills.

Skills

Cold Calling

Consultative Selling

Sales Process

Salesforce

Phone Sales

Upselling

Lead Qualification

CRM

Education

High School Diploma/GED

Tools

CRM systems

Sales Enablement Tools

Job description

Description -

• This role is responsible for initiating outbound calls to introduce organization products and services, tailoring sales pitches to customer needs, and qualifying leads. The role collaborates with internal teams, follows up on inquiries, and maintains accurate records while striving to achieve performance targets and enhancing sales skills through training.

Job Summary

• This role is responsible for initiating outbound calls to introduce organization products and services, tailoring sales pitches to customer needs, and qualifying leads. The role collaborates with internal teams, follows up on inquiries, and maintains accurate records while striving to achieve performance targets and enhancing sales skills through training.

Responsibilities

• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers.
• Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.
• Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
• Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
• Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.
• Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $24.40 to $34.78 USD per hour witha 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/]

The compensation and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job

Sales

Schedule

Full time

Shift

No shift premium (United States of America)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"