Inside Account Manager

HP; Rio Rancho (NM); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off and holidays

Job summary

HP in United States (Rio Rancho, NM) is seeking an experienced Sales professional to close deals, manage leads, and drive revenue across the HP portfolio. You will collaborate with presales and field teams to build strong client relationships and ensure seamless account coverage, while meeting quarterly targets and expanding the installed base.

You will leverage HP promotions, upsell extensions, and revenue-generating strategies to maximize margins.

Qualifications

• Two year university/Associate degree preferred or equivalent experience.
• Typically 3+ years of experience in related field, preferable in IT.
• Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).

Responsibilities

• Closes sales on assigned products or customers; may generate leads for closure by a senior rep.
• Shares sales activities with experienced reps as necessary.
• Informs customers of promotions and upgrades; may persuade purchases.
• Responsible for pipeline and forecast in line with business process.
• Execute opportunity and lead management.
• Establishes a professional working relationship with the client.
• Aligns account strategy to maximize client value.
• Builds and maintains solid customer relations to protect or expand HP's installed base.
• Collaborates with field sales and others to ensure coverage.
• Seeks resources in presales to support complex deals.
• Establishes partner contacts to drive incremental revenue.
• Nurtures and closes opportunities that add substantial orders, revenue and margins.
• Attains quarterly targets and annual quota.

Skills

Telesales

Active listening

Team player

Problem solving

Sales tools

Presentation skills

Communication skills

Education

Associate degree or equivalent experience

Tools

HP sales tools

Job description

Description - Appl ies

Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Responsibilities

• Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
• Shares sales activities with experienced Sales Reps as necessary.
• Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
• Responsible for pipeline and forecast responsibility in accordance with sales center business process.
• Execute opportunity and lead management.
• Establishes a professional working relationship with the client.
• Aligns the account strategy and sales motions to maximize client value.
• Build and maintain solid customer relations that protect or expand HP's Installed base. Actively collaborate with field sales and others to ensure seamless account coverage.
• Seeks out appropriate resources in presales, product/service specialists to support complex deals.
• As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
• Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services.
• Attains quarterly targets and annual quota.

Education And Experience Required

• Two year university/Associate degree preferred or equivalent experience.
• Typically 3+ years of experience in related field, preferable in IT.
• Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).

Knowledge And Skills

• Solid telesales skills.
• Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
• Must be a team player and juggle multiple tasks and competing priorities.
• Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• Exhibits knowledge of HP portfolio of products or capacity to learn and utilize product resources to meet job requirements.
• With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility.
• Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
• Knows and understands HP's sales tools and processes
• Strong presentation and communication skills

Compensation

The on-target earnings (OTE) range for this role is $50,000 to $68,000 USD Annually with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job

Sales

Schedule

Full time

Shift

No shift premium (United States of America)

Travel

No

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"