Inside Sales Representative - Outbound

HP; Rio Rancho (NM); On-site; USD 33,062 - 48,216; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Generous time-off policies

Job summary

Hewlett Packard Enterprise is looking for an Inside Sales Representative to take charge of initiating outbound calls to promote HP products and services. The ideal candidate will tailor sales pitches to customer needs and work closely with internal teams to meet performance targets.

This full-time position requires a high school diploma and 2–4 years of experience in sales. The role offers a competitive salary range of $24 to $35 per hour, along with benefits including health insurance and generous leave policies.

Qualifications

• High School Diploma or equivalent work experience.
• 2–4 years of work experience in inside sales or tele-sales.

Responsibilities

• Initiate outbound calls to prospective customers.
• Deliver tailored sales pitches to meet customer needs.
• Identify and qualify potential leads using CRM.
• Collaborate with marketing and customer support teams.
• Strive to achieve sales performance targets.

Skills

Business Development

B2B

Cold Calling

CRM

Sales Process

Telemarketing

Upselling

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Job Summary

Inside Sales Representative, Outbound – Responsible for initiating outbound calls to introduce HP products and services, tailoring sales pitches to customer needs, qualifying leads, and collaborating with internal teams to achieve performance targets.

Responsibilities

• Initiate outbound calls to prospective customers, introducing HP products, services, and solutions.
• Develop a solid understanding of HP’s offerings, key features, and benefits to communicate value propositions effectively.
• Deliver sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identify and qualify potential leads, gathering relevant information and documenting details in the CRM system.
• Participate in promotion campaigns, conveying special offers, discounts, and promotions to potential customers.
• Collaborate with internal teams such as marketing and customer support to ensure seamless customer experiences.
• Follow standard policies for responding to customer inquiries, providing accurate information, and addressing concerns.
• Strive to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contribute to pipeline management and maintain accurate, up‑to‑date records of customer interactions, conversations, and outcomes.
• Participate in training sessions to enhance product knowledge, sales skills, and customer service techniques.

Education & Experience

• High School Diploma/General Education Diploma (GED) or higher secondary education, or equivalent work experience and demonstrated competence.
• Typically has 2–4 years of work experience, preferably in inside sales, tele‑sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development, Business Planning, B2B, Cold Calling, Consultative Selling, Cross‑Selling, Customer Relationship Management, Inside Sales, Marketing, Merchandising, Outbound Calls, Phone Sales, Product Knowledge, Sales Process, Sales Prospecting, Sales Strategy, Salesforce, Selling Techniques, Telemarketing, Upselling.

Cross‑Org Skills

• Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity.

Impact & Scope

Impacts the immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

Salary & Benefits

On‑target earnings (OTE) range: $24 to $35 USD per hour (60% salary / 40% incentive mix). Pay varies by location, job‑related knowledge, skills, and experience.

Benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Long‑term/short‑term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time‑off policies, including 4–12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.

Job Details

• Schedule: Full time, United States of America.
• Shift: No shift premium.
• Travel: None specified.
• Relocation: None.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or any other characteristic protected by applicable law. HP’s EEO policy protects applicants from adverse treatment based on the information requested. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law.