Inside Sales Representative – Industrial Supply

AJAX Fasteners; Jacksonville (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

A-JAX Company is expanding its Jacksonville team with two Inside Sales Representatives to support industrial and commercial customers. You will help customers find products, manage quotes, and nurture relationships while coordinating with Outside Sales to grow existing accounts and win new business.

The role focuses on proactive selling, product knowledge, and CRM documentation. Everyday tasks include inquiries, quotes, follow-up, and collaboration with sales support to meet customer commitments.

Qualifications

• Two or more years in inside sales or related sales roles.
• Experience in industrial distribution or B2B environment preferred.
• Proven ability to develop customer relationships and identify opportunities.
• Comfort with outbound sales calls and consultative selling.

Responsibilities

• Assist customers by phone, email, and in person with questions, pricing, quotes, and purchasing needs.
• Develop existing accounts through regular outreach and follow-up.
• Make outbound calls to generate new sales opportunities.
• Prepare quotes and move opportunities toward a sale.
• Maintain CRM records and follow up on orders.
• Collaborate with Outside Sales and support teams.

Skills

Inside sales experience

Account management

Customer relationships

Outbound sales

CRM familiarity

Communication skills

Tools

CRM systems

Job description

Inside Sales Representative – Industrial Supply

Company: A-JAX CompanyLocation: Jacksonville, FLEmployment Type: Full-timeOpenings: 2Work Environment: Fully inside sales; no assigned geographic territoryCompensation: $50,000–$60,000 base salary, based on experience and background, plus quarterly variable compensation

Turn Customer Conversations Into Sales Opportunities

A-JAX Company is adding two Inside Sales Representatives to its Jacksonville team. This opportunity combines proactive selling, account development, and product support for industrial and commercial customers.

You’ll help customers find products for their projects and operations while identifying opportunities to expand existing accounts and bring in new business. Working closely with our Outside Sales team, you’ll manage inquiries, prepare quotes, follow up on opportunities, and maintain strong customer relationships.

Experience in industrial supply, fasteners, contractor supply, manufacturing, MRO, wholesale distribution, building materials, or a related B2B sales environment is especially valuable.

What You’ll Do

• Assist customers by phone, email, fax, and in person with product questions, pricing, quotes, and purchasing needs.

• Develop existing accounts through regular outreach, attentive follow-up, and an understanding of customer operations.

• Make outbound calls to introduce company offerings, reconnect with customers, and generate new sales opportunities.

• Ask questions about customer projects, applications, and purchasing requirements to recommend appropriate products.

• Identify complementary products and anticipate related or future purchasing needs.

• Prepare quotes and follow up to answer questions, address concerns, and move opportunities toward a sale.

• Partner with Outside Sales Representatives on account development and customer needs.

• Monitor open orders and coordinate with internal teams to help meet customer commitments.

• Build knowledge of company products, technical applications, and available solutions.

• Keep customer records, sales activity, opportunities, and follow-up tasks current in the CRM.

• Stay informed about competitive products, pricing, services, and market activity.

• Collaborate with sales support, operations, and management on customer needs and growth initiatives.

• Complete other related responsibilities as assigned.

What You Bring

• Two or more years of inside sales, account management, business development, or related sales experience preferred.

• Experience in industrial distribution, wholesale, construction supply, manufacturing, MRO, fasteners, building materials, or a similar B2B environment strongly preferred.

• Experience serving contractors, manufacturers, maintenance departments, construction companies, or commercial and industrial accounts is highly desirable.

• A track record of developing customer relationships and identifying opportunities for additional business.

• Comfort making outbound sales calls and contacting prospective customers.

• Strong listening, communication, problem-solving, and consultative selling skills.

• Ability to understand a customer’s broader project needs and recommend relevant products.

• Strong organization and follow-through while managing multiple inquiries, quotes, orders, and opportunities.

• Willingness and ability to learn technical products and their applications.

• Familiarity with CRM systems and documenting customer activity.

• Ability to work closely with Outside Sales and internal support teams.

Relevant product experience may include industrial supplies, fasteners, hardware, tools, equipment, safety products, building materials, or other commercial and technical products.

How You’ll Make an Impact

Success in this position comes from combining responsive customer support with proactive sales activity. You’ll ask thoughtful questions, recognize additional needs, follow up on outstanding quotes, and stay connected with accounts between purchases.

This role is a strong fit for someone who enjoys taking ownership of customer relationships and contributing directly to sales growth.

Schedule

• Monday through Friday

• 7:30 AM–4:30 PM or 8:00 AM–5:00 PM

• Full-time with a consistent daytime schedule

Pay Range

Starting from USD $50,000.00/Yr.