Inside Sales Representative - Fort Worth

River City Equipment Rental & Sales Inc; Aledo (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) with match

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Life Insurance

EAP

PTO & Holidays

Parental Leave

Referral Program

Retirement Plan

Job summary

Empower Rental Group in Fort Worth, TX is seeking an Inside Sales Representative to support branch operations, assist customers, vendors, and staff, and ensure orders are fulfilled accurately.

You will conduct outbound sales calls, coordinate deliveries, and maintain rental records. The role requires strong communication, multitasking, and a customer-focused mindset in a fast-paced, entrepreneurial environment.

Qualifications

• Customer focus and strong service attitude.
• Excellent communication, presentation, and persuasion skills.
• Detail oriented with high accuracy.
• Proficient with MS Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Answer operational branch calls and own customer needs.
• Assist customers with pick-ups and deliveries.
• Complete outbound sales calls daily.
• Log calls in rental system.
• Coordinate truck routes and driver communications.
• Assist with invoicing and contract closeouts.
• Support outside sales reps and project tasks.

Skills

Customer service

Communication

Time management

Multitasking

Detail oriented

Problem solving

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Empower Rental Group is hiring an Inside Sales Representative in Fort Worth, TX!Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are adding an Inside Sales Representative to our team at the Aledo branch!Company Benefits:401(k) with Company matchWeekly PayMedical InsuranceDental InsuranceVision InsuranceHealth Savings Account (HSA)Employer-paid basic life insurance with a "buy-up" optionEmployee Assistance Program (EAP)Employer-paid STD Disability BenefitVoluntary Life, Accident, and LTD Disability benefit optionsPaid Parental leavePaid time off and Holiday PayEmployee Referral programRetirement planEmployee Sharing ProgramThe Inside Sales Representative supports the operations of branches by working with customers, vendors, and branch employees to provide operational services. The Inside Sales Representative supports sales as needed and completes outbound sales calls. The Inside Sales Representative is a true multi-tasker who works in many facets while completing operational tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.Responsibilities include but are not limited to:Answer operational branch calls assisting and taking ownership of all customer needs.Assist customers with pick-ups and deliveries. Assist walk-in customers (if applicable) with pick-ups and deliveries.Complete outbound sales calls daily per assigned quota.Notates all calls in the rental system via electronic call logs.Routes trucks and has consistent driver communication. Schedules drivers.Schedules truck maintenance.Complete call-off number recordings and communicate to customers.Complete contract closeouts and rental periods invoicing.Complete cycle invoice accuracy.Complete fuel inventory on site/ordering.Write Purchase Orders.Work with the Shop Foreman or rental shop on equipment assigning to orders.Complete truck PPE inventory.Assist outside sales representatives.Assist with project execution tasks such as answering questions around administration, delivery or invoicing.Handles customers’ inquiries/requests in a timely manner.Communicates frequently with the customer.Maintains a safe work environment.Performs other related duties as assigned.Job Requirements:Highly motivated operational professional who can operate within assigned guidelines.High energy with a customer service attitude is a must.Exceptional communication, presentation, and persuasion skills and positive professional attitude.Detail orientation and accuracy must be top-notch.Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.Ability to manage various tasks simultaneously.Excellent time management skills.Able to work in a fast-paced, entrepreneurial environment.Exceptional verbal and written communication skills.Possess decision-making, problem resolution, and creative thinking skills.Able to multitask activities with shifting priorities.Empower Rental Group is an Equal Opportunity Employer