Inside Sales Representative-First Shift (5859)

ABC Supply Co. Inc.; Beloit (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with generous company match

Paid time off

Paid holidays

Life insurance

Job summary

American Construction Materials (ACM), a strategic unit of ABC Supply, seeks an experienced Customer Service / Inside Sales Representative. In this role, you will process orders, coordinate with customers, and support sales growth in a fast-paced manufacturing setting.

You will ensure on-time delivery, handle calls and service issues, and help develop stocking programs while collaborating with internal teams to maximize profitability and customer satisfaction.

Qualifications

• Must have college degree or equivalent experience
• Previous sales and/or customer service experience preferred
• Ability to read prints and interpret drawings
• ERP experience preferred, specifically JDE
• Ability to multitask and manage time effectively

Responsibilities

• Record sales orders via JDE ERP systems
• Initiate credit requests
• Manage projects to improve profitability
• Maximize on-time delivery and customer satisfaction
• Handle calls and customer service issues
• Assist in developing stocking programs

Skills

Customer service

Sales

Reading prints

Multitasking

Time management

Education

College degree or equivalent

Tools

JDE ERP

Job description

This is a first shift position.

American Construction Materials (ACM), a strategic business unit of ABC Supply, produces a wide array of metal building materials including trim coil, edge metal, gutter systems, and a variety of other metal accessories. ACM is proud to be an employee-first company and has won the Gallup Great Workplace Award for 20 consecutive years.

ACM is seeking an experienced Customer Service / Inside Sales Representative. In this role, you will be responsible for increasing sales volume and market share. In addition, you will act as a liaison between ACM and its customers, ensuring all concerns are addressed and needs are met in a timely manner. If you are service-oriented and have superior organizational skills, we want to hear from you!

Specific duties may include:

• Recording sales orders via JDE ERP systems


• Initiating credit requests


• Managing projects as needed to improve the profitability of the company


• Maximizing on-time delivery performance and customer satisfaction


• Handling calls and customer service issues


• Assisting in developing stocking programs

Specific qualifications include:

• College degree or equivalent combination of education and experience


• Previous sales and/or customer service, including an understanding of manufacturing and purchasing lead times, is preferred


• Ability to read prints and interpret drawings


• Previous ERP experience is preferred, specifically JDE


• Ability to multitask and analyze quickly


• Superior time management and organizational skills

Physical Demand:

• Associate must be able to lift up to 50 lbs. unassisted and up to 100 lbs. with assistance.


• Ability to stand, walk, bend, stoop, crouch, reach, and lift for a full 8-hour day.

Work Environment:

• 100% manufacturing setting


• Associate must comply with assigned Personal Protective Equipment (PPE) requirement in varies areas, including but not limited to, safety glasses, hearing protection, gloves, and safety shoes.


• Associate will have exposure to typical working conditions within the manufacturing environment, including but not limited to, seasonal temperature changes, occasional exposure to exhaust fumes, dirt, dust, debris, and grease, moving forklift equipment, and pinch points on machinery.


• Associate must comply with assigned Personal Protective Equipment (PPE) requirement in varies areas, including but not limited to, safety glasses, hearing protection, gloves, and safety shoes.


• Associate will have exposure to typical working conditions within the manufacturing environment, including but not limited to, seasonal temperature changes, occasional exposure to exhaust fumes, dirt, dust, debris, and grease, moving forklift equipment, and pinch points on machinery.

Benefits may include:

• Health, dental and vision coverage


• Employer paid life insurance


• 401(k) with generous company match


• Flex spending


• Paid time off


• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.