Inside Sales Representative - East London

Placements24; Windsor Park (TN); Hybrid; USD 11,000 - 16,000; Full time

Benefits offered by this job

Base salary with commissions/bonuses

Medical aid contributions

Retirement annuity

Hybrid work model

Professional development and training

Job summary

Placements24 is seeking an Inside Sales Representative in East London for a hybrid role. You will generate leads, nurture client relationships, and close sales by phone and digital channels, becoming a key contact for Eastern Cape clients. Excellent communication, tech-interest, and target-driven attitude are essential for success.

The role involves presentations, CRM data management, and collaboration with the sales team to drive revenue in a growing electronics components distributor.

Qualifications

• Experience in sales or customer service is preferred.
• Excellent verbal and written communication.
• Proficient with CRM software and MS Office Suite.
• Hybrid/remote work experience is acceptable.
• Bachelor's degree or equivalent is advantageous.

Responsibilities

• Generate leads through outbound calls, emails, and social media.
• Qualify inbound inquiries and nurture customer relationships.
• Provide product information and technical support.
• Conduct product presentations and demonstrations via web tools.
• Process orders accurately and collaborate with field sales.
• Meet monthly and quarterly sales targets and maintain CRM data.
• Stay updated on product knowledge and industry trends.

Skills

Sales experience

Communication skills

Listening & problem-solving

CRM proficiency

MS Office

Organizational skills

Education

Bachelor's degree or equivalent

Tools

CRM software

MS Office

Job description

About the Role

Our client, a growing distributor of specialized electronic components, is looking for a proactive Inside Sales Representative to join their team in East London . This hybrid role involves a combination of remote work and time spent in the office, focusing on generating leads, nurturing customer relationships, and closing sales over the phone and via digital channels. You will be a key point of contact for potential and existing clients in the Eastern Cape , providing product information, technical support, and driving sales conversions. The ideal candidate will possess excellent communication skills, a keen interest in technology, and a strong drive to achieve sales targets. This is a fantastic opportunity to build a career in sales within the electronics industry and contribute to our client's expansion in the region. You will be instrumental in expanding the client base and increasing revenue through targeted sales efforts.

Key Responsibilities

• Generate new sales leads through outbound calling, email campaigns, and social media engagement.
• Respond promptly and professionally to inbound sales inquiries, qualifying leads effectively.
• Nurture customer relationships, provide product information, and address client inquiries.
• Conduct product presentations and demonstrations via web conferencing tools.
• Process sales orders accurately and efficiently.
• Collaborate with the field sales team to hand over qualified leads and support ongoing client needs.
• Achieve monthly and quarterly sales targets for revenue and customer acquisition.
• Maintain accurate customer and sales records in the CRM system.
• Stay up-to-date on product knowledge, industry trends, and competitor offerings.
• Participate in regular team meetings and training sessions, both remotely and in-office.

Requirements

• Previous experience in a sales or customer service role is preferred, ideally in inside sales or telesales.
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Proficiency in using CRM software and MS Office Suite.
• Ability to work effectively both independently in a remote setting and collaboratively in an office environment.
• A keen interest in electronic components and technology.
• Must be based in or willing to relocate to East London .
• Ability to commit to a hybrid working schedule as required by the company.
• A Bachelor's degree or equivalent experience in a related field is advantageous.
• Highly organized and able to manage multiple tasks efficiently.

Benefits

• Our client offers a competitive base salary along with a performance-based commission and bonus structure.
• Benefits include contributions to a medical aid fund and a retirement annuity.
• The hybrid work model provides a balance between remote flexibility and in-office collaboration.
• Opportunities for professional development and training in sales techniques and product knowledge are available.
• You will be part of a growing company with a supportive team environment, offering potential for career advancement within the sales department.
• Join a company committed to innovation and customer satisfaction in the Eastern Cape .