Inside Sales Representative - Citrix

Remote Jobs; United States; Hybrid; USD 39,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Disability Insurance

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow is seeking an Inside Sales Representative (Citrix focus) to manage strategic account relationships, drive value-added solutions, and coordinate cross-functional support. The role emphasizes selling SaaS, handling quotes, and nurturing long-term partnerships, with travel as needed for Arrow leadership directives.

You will work in a hybrid setup in Colorado or remotely as required, with compensation tied to sales performance and company targets.

Qualifications

• 2+ years of experience in a sales role within software solutions sales.
• Knowledge or familiarity with selling SaaS is preferred
• Familiarity with Cloud Software Group, Citrix, and/or competitor's preferred
• Good communication and negotiation skills and capacity to upsell & cross-sell.
• Ability to build and develop strategic business relationships with clients and partners.
• Experience with a CRM
• Self-motivated with a hardworking and constant proactive approach.

Responsibilities

• Manage the overall account relationship by providing strategic service and support to the designated customer base.
• Develop and manage customer strategy within the assigned account territory.
• Owns the customer interface for backend Quality processes and coordinates all resources.
• Set a strategy for the quote process, negotiate pricing and inform customers of price changes.
• Participation in a sales compensation plan with variable OTE.

Skills

SaaS sales

Account management

Negotiation

Communication

Sales strategy

Tools

CRM

Job description

Position: Inside Sales Representative - Citrix

Job Description:

What You'll Be Doing

• Manage the overall account relationship by providing strategic service and support to the designated customer base. Maximize margins, increase market share, and drive value-added solution selling. Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues. Serve as a key liaison between your assigned vendor, customers, and partners to build and foster long-term business partnerships for Arrow.
• Responsible for Sales Excellence by developing and managing customer strategy within the assigned account territory. Sell and promote Solutions Selling in alignment with the approved account-level strategy. This requires knowledge of the competitive landscape in the market and the ability to make informed sales decisions based on that information.
• Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports. Owns the customer interface for important Credit & Financial Information and coordinates all available resources and support functions.
• As the owner of the overall customer sales objectives, set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and inform the customers and partners of any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For:

• 2+ years of experience in a sales role within software solutions sales.
• Knowledge or familiarity with selling SaaS is preferred
• Familiarity with Cloud Software Group, Citrix, and/or competitor's preferred
• Good communication and negotiation skills and capacity to upsell & cross-sell.
• Ability to build and develop strategic business relationships with clients and partners.
• Experience with a CRM
• Self-motivated with a hardworking and constant proactive approach.

Work Arrangement

For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You :

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

$28.37 - $33.65

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location: US-CO-Denver, Colorado (Panorama Arrow Building)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.

Time Type: Full time

Job Category: Sales

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.