Inside Sales Representative (BP-OH)

ThyssenKrupp Presta AG; Brook Park (OH); On-site; USD 51,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Wellness program

401(k) match

Paid time off

Tuition reimbursement

Job summary

ThyssenKrupp Presta AG in Brook Park, OH is seeking an Inside Sales Representative to join our growing metals sales team. This full-time role requires a customer-focused mindset, the ability to handle quotes, orders, and product guidance, and willingness to travel occasionally to support business goals.

You will respond to inquiries, manage CRM data, monitor inventory, and collaborate across departments to meet customer needs in a fast-paced environment.

Qualifications

• 2–5 years inside sales experience (metals, materials, manufacturing experience preferred).
• Computer proficiency and CRM systems.
• Strong interpersonal and negotiation skills.
• Attention to detail and organizational skills.
• Effective verbal and written communication.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Monitor inventory and communicate concerns to purchasing/management.
• Resolve customer service issues with professionalism.
• Continuously expand product and service knowledge.
• Collaborate across departments to meet customer needs.
• Travel occasionally to support business goals.
• Track competitor pricing and product offerings.
• Support quality assurance initiatives.
• Uphold company values and competencies.

Skills

Inside sales experience

CRM proficiency

Interpersonal skills

Attention to detail

Verbal and written communication

Industrial products familiarity

Job description

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes \"just-in-time\" or \"just-in-sequence\". Copper and Brass Division Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Job Summary

Inside Sales Representative – Join our GROWING SALES Force!

Location: Brook Park, OH

Job Type: Full-Time | Entry - Mid-Level Experienced

Industry: Sales | Customer Service | Metals, Materials, Manufacturing & Distribution

Are you ready to be a key player in a growing business?

Do you want to kickstart a successful sales career with huge growth opportunities?

This is your moment

Job Description

We’re seeking a driven and customer focused Inside Sales Representative to join our dynamic sales force in Brook Park, Ohio. This role is perfect for individuals who are passionate about sales, thrive in a fast-paced environment, and want to grow with a company that values teamwork, safety, and innovation. *Candidate must live/reside within 30-45 miles of the designated office/plant location.

What You’ll Bring:

• Passion and purpose-driven mindset
• Team-oriented attitude
• Sales or customer service experience
• Proficiency with computers and CRM systems
• Strong safety awareness

Key Responsibilities:

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Qualifications:

• 2 - 5 Years Inside Sales Experience (Metals, Materials, Manufacturing Experience Preferred)
• Computer Proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Why Join Us?

• Competitive compensation
• Career development and advancement opportunities
• Supportive team culture
• Training and mentorship programs
• A company committed to safety, quality, and customer satisfaction

Ready to grow with us?

Job Compensation

$51,000+/year (Based on experience) + Monthly Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].