Inside Sales Assistant

ThyssenKrupp Materials NA; Detroit (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Job summary

ThyssenKrupp Materials NA in Detroit is seeking a Sales Representative. This role involves responding to sales inquiries, generating quotes, providing technical assistance, and managing customer service issues. A Bachelor's Degree in a related field is required, along with 1 to 2 years of sales experience.

The position offers comprehensive benefits, including medical insurance and retirement plans. Applicants with strong interpersonal and communication skills are encouraged to apply.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 1 to 2 years of sales experience preferred.
• Attention to detail for evaluating customer accounts.

Responsibilities

• Respond to sales calls, faxes, and e-mails.
• Generate and follow up on quotes.
• Provide technical assistance to customers.

Skills

Sales experience

Interpersonal skills

Attention to detail

Effective communication

Product knowledge

Education

Bachelor's Degree in a related field

Tools

Basic computer skills

Job description

Overview

May 18, 2026

thyssenkrupp Materials Services is the largest materials distributor and service provider in the western world, with around 480 locations in over 40 countries. The materials services span global materials distribution as a one-stop shop—including steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials, plastics and raw materials—and tailored services in materials management and supply chain management. An omnichannel architecture offers cross-channel access to more than 150,000 products and services for 250,000 customers worldwide, with a logistics system that integrates services into customer production processes just-in-time or just-in-sequence. Ken-Mac Metals Division and thyssenkrupp Steel Services Division are part of the organization, providing distribution, value-added processing, and service centers across North America.

Your responsibilities

Responsibilities

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return orders as requested by distribution channels
• Review product inventory and report concerns to purchasing/management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in a team environment, communicating as required with all personnel
• Travel as needed to meet company goals
• Monitor competitor products and prices
• Assist in quality-related duties where required
• Meet TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications

Minimum Requirements:

• Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer accounts and orders
• Basic computer skills to assemble and process orders and information in a timely and efficient manner
• Effective communication and listening skills when answering phone calls from customers and interacting with peers
• Knowledge of products being sold by the business unit

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or TK representative for applicable benefits information.

Disclaimers and Equal Opportunity

Equal opportunity employer, including people with disabilities and veterans. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application, please contact [e-mail].

TK does not ask, solicit, or accept any monies from candidates, and does not authorize anyone to collect money or offer jobs through third parties. Do not respond to offers made by free email services or third parties. Visit the official careers website to view authentic job openings at TK: https://jobs.thyssenkrupp.com/en. If you receive any unauthorized or fraudulent offers, please email [e-mail].

TK follows a formal recruitment process through its own HR department. This description is not an exhaustive statement of duties.