Inside Sales Representative (7353)

ABC Supply; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid vacation

Paid holidays

Paid sick days

Flex spending

Life insurance

Short term and long term disability

Employee assistance program

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers purchasing building materials for commercial and residential projects. You will greet customers, provide product knowledge, discuss features and benefits, and help up-sell and coordinate deliveries.

This role emphasizes strong communication, time management, and a team-oriented attitude, with benefits including health/dental/vision, 401(k), life and disability insurance, paid time off, and a supportive work environment.

Qualifications

• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Strong time management and prioritization abilities.
• Basic computer skills.
• Positive attitude and team player.
• Detail- and service-oriented mindset.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Assisting in the development of branch sales plan and strategy.
• Assisting in the design and execution of merchandising strategy.
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Interior building products knowledge

Communication skills

Time management

Team player

Detail-oriented

Job description

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free WorkplaceABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.