Inside Sales Representative

QXO; Ypsilanti (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid time off & holidays

Parental leave

Paid training & certifications

Legal assistance

Pet insurance

Employee assistance program

Job summary

QXO, a leading distributor and installer of building products, invites you to join our customer service team in Michigan. You’ll handle price quotes, orders, returns, and product information, while coordinating delivery with operations and supporting the Outside Sales team.

Prior front-line service and sales experience is valued, with computer proficiency and a willingness to learn product lines. Spanish bilingual proficiency is a plus as is knowledge of construction materials.

Qualifications

• Front-line customer service and sales experience.
• Proficient with computers and common software.
• Construction/building materials industry experience is a plus.
• Spanish bilingual proficiency is a plus.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line customer service

Sales experience

Computer proficiency

Building materials knowledge

Spanish bilingual

Communication and follow-up

Product information retention

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You\'ll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections


• Plan and implement telemarketing and prospecting objectives


• Coordinate delivery and pick up of orders with operations teams


• Provide support to Outside Sales team


• Adhere to pricing guidelines and policies of customer financial services

What You\'ll Bring

• Previous front-line customer service and sales experience


• Computer proficient


• Industry experience with construction or building materials a plus


• Spanish bilingual proficiency a plus


• Ability to effectively communicate and follow-up with customers, vendors, team members, and management


• Eagerness and ability to learn and retain vast amounts of product information

What You\'ll Earn

• 401(k) with employer match


• Medical, dental, and vision insurance


• PTO, company holidays, and parental leave


• Paid training and certifications


• Legal assistance and identity protection


• Pet insurance


• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.