Inside Sales Representative

QXO; Jacksonville (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

Parental leave

Paid training

Certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO is a leading distributor and installer of building products actively seeking a customer service representative. You will handle price quotes, orders, returns, and billing inquiries while coordinating with operations to ensure timely delivery and customer satisfaction.

The role emphasizes front-line customer service, sales experience, and the ability to learn extensive product information, with a plus for Spanish bilingual proficiency.

Qualifications

• Front-line customer service and sales experience is required.
• Experience in construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Strong communication with customers, vendors, and team.
• Ability to learn and retain vast product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and availability, billing inquiries and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line customer service

Sales experience

Spanish bilingual

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You\'ll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You\'ll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You\'ll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.